Amazon MCF by WebBee , 308 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automation and streamlining of e-commerce operations between Amazon MCF and Shopify. Its user-friendly interface, seamless integration, and real-time order tracking are highly valued. Standout features include handling multiple shipments in one order, creating product bundles, sales analytics, and inventory management. The customer support is praised for its promptness and effectiveness. The app is also appreciated for its reasonable pricing and ability to connect multiple markets.
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Had quick and effective customer service! Please note it takes a bit of time to come into effect but the app seems to work very well with FBA.
Hello,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.
Hello,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
We would surely work up on your suggestions.
We value our customers’ opinions and would like to thank you for bringing this to our attention.