Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate order fulfillment, sync inventory, and provide real-time order tracking. They praise its user-friendly interface, seamless integration, and 24/7 customer support. Many find the pricing reasonable for its robust features, including product bundling and sales analytics. Merchants report improved efficiency and stress reduction in inventory management. The app is also noted for handling complex configurations and setups.

January 26, 2024

The support you get when using this app is very good. Also, I have contacted the owner before when trying a few different things on it.

Worth!

Zen Spirit Foods
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

Thank you for sharing your positive experience! We're thrilled to hear that you've found the support for our app to be very good. Providing excellent customer support is a top priority for us, and we're glad that you've had positive interactions, even reaching out to the owner for assistance.

Your feedback is greatly appreciated, and we're delighted that you find our app to be worth it. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!

February 5, 2024

Smart and knowledgable. She knew my situation right away and guided me to the solution. Very patient with me. Took me a while to get there but she did and all is well. Thank you Shivam!!

Tailgator Technologies
United States
About 2 years using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

Thank you for your kind words! We're thrilled to hear that Shivam was able to provide you with smart, knowledgeable, and patient assistance. Understanding your situation and guiding you to the solution is exactly the level of support we aim to provide.

If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Shivam and the rest of our team are here to help you!

March 21, 2024

Solid tech help when needed. The app is very user-friendly and works great! The integration was easy, and their help chat was fast, helping with additional integration steps for Amazon FBA shipping.

ZenBlok
United States
About 1 month using the app
WebBee eSolutions Pvt Ltd. replied April 2, 2024

Hello

We are thrilled to hear about your positive experience with our app and support team!

Providing solid technical help and ensuring a user-friendly experience are core principles for us, and we are glad to know that you found the integration process smooth and the app helpful for your needs. Our team is always here to assist with any additional integration steps or questions you may have, and we are committed to ensuring your success with our platform.

Thank you for choosing our app, and please feel free to reach out if you need further assistance or have any feedback to share.

March 20, 2024

love this app makes selling on bot shopify and amazon super easy.

TugSport
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied April 2, 2024

Hello

We are delighted to hear that you love our app!

Making selling on platforms like Shopify and Amazon easier for our users is one of our primary goals, and your positive feedback reinforces our efforts. If there are any specific features or improvements you would like to see in the future, please let us know. We appreciate your support and look forward to continuing to provide you with excellent service.

Thank you for choosing our app!

February 5, 2024

Shivam was really helpful and fixed my problem right away

good natured Products Inc.
United States
Over 4 years using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

'm glad to hear that Shivam provided you with helpful assistance and resolved your problem promptly! Providing quick and effective support is our priority, and we're delighted that Shivam was able to assist you efficiently.

If you have any further questions or encounter any other issues, please don't hesitate to reach out. We're here to help you!

January 26, 2024

Very good app, does exactly what it is designed to do. Very helpful customer service.

Microderm GLO®
United States
Over 3 years using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

Thank you for your feedback! We're thrilled to hear that you find our app very good and that it does exactly what it's designed to do. Providing a reliable and effective solution is our top priority.

We're also glad to hear that you've had a positive experience with our customer service team. Providing helpful support is something we strive for, and we're delighted that we could assist you.

December 27, 2023

Their tech support is really good. I spoke with Manish today via their very convenient chat feature followed by a zoom call to finish updating something that should have been done by one of our team mates but wasn't done before leaving for vacation... Manish even helped me with a Shopify issue that had nothing to do with WebBee while we were on the call which was very helpful to this mostly non user that's trying to fill in over the holidays.
With WebBee orders are sent to Amazon flawlessly, fulfilled and then Shopify is automatically updated with tracking information. WebBee makes our fulfillment automated and seamless - I couldn't be happier!

Splitvolt
United States
12 months using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

It's fantastic to hear about your positive experience with our tech support, particularly with Manish! We're glad that our chat feature and Zoom call option have been convenient for you, and that Manish was able to assist you efficiently, even going above and beyond to help with a Shopify issue unrelated to WebBee. Providing comprehensive support is something we strive for, and we're delighted that Manish could assist you effectively.

We're thrilled that WebBee has streamlined your fulfillment process, making it automated and seamless. Sending orders to Amazon flawlessly and updating Shopify automatically with tracking information is exactly what we aim for in providing a smooth experience for our users. Thank you for sharing your positive feedback, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you!

March 20, 2024

The app works well and is easy to set up.

Lazartigue USA
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied April 2, 2024

Hello

Thank you for your positive feedback on the app!

We are thrilled to hear that you found it easy to set up and that it is working well for you. Your testimonial is greatly appreciated, and we value your experience with our product. If you have any further feedback or suggestions, please feel free to share them with us. We are committed to continually improving our app to meet the needs of our users. Thank you for choosing us!

February 12, 2024

Happy with Webbee so far, everything works as advertised. Support from Shivam was great! Eagerly waiting on Etsy integration

Raico Store
United Kingdom
2 months using the app
WebBee eSolutions Pvt Ltd. replied February 21, 2024

Hello

We're delighted to hear that you're happy with Webbee and that everything is functioning as expected. Thank you for your positive feedback regarding the support provided by Shivam; we'll be sure to pass on your appreciation to him.

Regarding the Etsy integration, we understand its importance to you, and we're actively working on it. Rest assured, we'll notify you as soon as it's ready, and we appreciate your patience in the meantime.

If you have any further questions or need assistance, feel free to reach out. We're here to help!

April 12, 2024

Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!

Longevity
United Kingdom
7 days using the app
WebBee eSolutions Pvt Ltd. replied April 22, 2024

Hello

That's wonderful to hear!

Our Customer success team's dedication to providing excellent customer support shines through. I'm glad we went above and beyond to ensure everything was set up correctly and even helped with additional tasks. We strive to provide exceptional service to our customers, and it's rewarding to know that we've met your expectations.

If you ever need assistance in the future, please don't hesitate to reach out.

We're here to help anytime!