Reviews (326)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless Shopify integration, automating order fulfillment and inventory management, which boosts operational efficiency. They appreciate its user-friendly interface and exceptional customer support, noting quick and effective problem resolution. The app is valued for its reasonable cost and ability to ensure timely deliveries, enhancing service levels. Additionally, its support for multiple platforms, including TikTok, is seen as a beneficial feature.
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I don't usually write reviews but the exceptional service provided by Mr Malik at Webbee was very good so I had to share. I needed some help with the config and quickly booked a meeting online and Mr Malik helped out straight away and got me up and running. Very good service and the app works well!
Hello
Thank you for taking the time to share your positive experience with Mr. Malik and Webbee's exceptional service. It's great to hear that he was able to assist you promptly and effectively with your configuration needs, getting you up and running smoothly. Customer support can make a significant difference, and I'm glad you had a good experience with both the service and the app. If you ever have more feedback or need further assistance, please don't hesitate to reach out. Your feedback is greatly appreciated!
Die Hilfe die man bekommt ist sehr angagiert und hilft bis alles verstanden wurde. Tolle Firma und echt gutes Produkt.
Hallo
Wir freuen uns zu hören, dass die Hilfe, die Sie erhalten haben, so engagiert war und Ihnen geholfen hat, Fragen zu klären und zu verstehen. Es scheint, dass Sie mit dem Produkt und dem Unternehmen zufrieden sind. Wenn Sie weitere Fragen oder Anliegen haben, stehe ich Ihnen gerne zur Verfügung. Ihr Feedback wird sehr geschätzt!
Great app and amazing customer service! We are setting up this app for our FBA integration. They have been so patient in helping us set everything up, answering all of our questions, and jumping on zoom when we need help. Amazing customer support! The app has great features. Five stars. Highly recommend!
Hello,
We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
This app does exactly what they say it does - it links your Shopify products to your Amazon FBA accounts. When people buy your products on your Shopify Store and you have inventory at Amazon, this will submit the part of order that can be fulfilled by Amazon to them, automatically. The best part of working with WebBee is their customer support. It is amazing. Of all the software and vendors I use for my busines, they have been the most proactive and helpful. They reached out to me before I knew there was a problem and walked me through it step by step to fix the error, that I created when setting it up. This is not the most intuitive app to use, but it's not hard. There are just nuances you have to learn due to Amazon FBA terminology, which I wasn't familiar with. Once you get the hang of it, which was within two days of my support session with them, I felt confident with what I needed to do. If I could give them ten stars, I would. And, I never write reviews. They were that good at supporting my issues. Bravo, Team WebBee!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Love the customer service. Also, the App is really amazing. If I was to give the rating for customer service it would definitely be 10/10. Thank you so much.
Hello,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
The app works perfectly, but more than that the customer service / support from the WebBee team is the best weve encountered in over 20 years in ecommerce. They are on it. You always get a polite reply with questions answered very quickly, if not by return.
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
I like this app so far. We are using it for a couple of weeks. It was easy to instal and operate. Good and easy settings/dashboard. Great customer service and fast response. We have some issue in settings from the beginning and resolve it very fast via zoom call and sharing screen with the knowledgeable person.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
WebBee is awesome. I switched from amazons own app because it kept giving me problems and forget trying to get someone to help you. I lost so many sales because of the amazon MCF app. WebBee has been so helpful and walked me through all of the set up which was super easy. And if I ever need them for anything they are right there. I highly recommend you use this app over any other MCF integration app!
Hello
It's great to hear that you've had a positive experience with WebBee and that it has proven to be a reliable alternative to Amazon's MCF app for your needs. Having excellent customer support and a smooth setup process can make a significant difference, especially in the fast-paced world of e-commerce where timely responses and efficient operations are crucial.
Sharing your positive experiences can be valuable for other users who may be considering different MCF integration options. Keep in mind that individual experiences may vary, but your feedback provides insights that can be helpful for others in making informed decisions about the tools and services they choose for their businesses.
If you have any specific questions or if there's anything else you'd like to share about your experience with WebBee or any other e-commerce tools, feel free to let me know!
Excellent support! There is hardly any waiting time at all. 24/7 support available. They really take the time to ensure that all is in place and working as it should. Should you experience any issues, they are just an email, or chat support away. Support are conducted over a zoom call or over the phone, whichever you prefer. Very happy with my experience thus far in terms of the customer support I have received. Keep it up!
Hello
We also greatly appreciate your kind words about our customer service support. We believe that every user deserves timely and personalized assistance, and we're glad to hear that our team was able to address your concerns effectively. Your recognition of their dedication and commitment to providing exceptional support is truly heartening.
Your feedback not only motivates us to continue delivering the best possible experience but also serves as a valuable reference for others who are considering using Amazon Multichannel Fulfilment Application.
An easy app to use and apply, everything is pretty self explanatory in terms of initial set up and further use. They are also available and willing incase any error comes up.
Hello,
We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!