Amazon MCF by WebBee

This is an excellent app if you are a merchant using Amazon MCF for your shop orders. Very versatile and the team keeps improving the features. Of course there are important features that are only available in higher grade plans i.e. pre-determining if orders should be shipped from Amazon or from your own warehouse based on the customers shopping cart contents. I find this feature very powerful and you can save a heck of a lot of shipping costs, which the app also indicates in the enterprise plan with the calculated shipping fees per order. But you can always downgrade again to a cheaper plan, if you don`t need these powerful features, depending on your cost calculations. Definitely a 5 star app!

We've been satisfied customers of WebBee for years, and the platform consistently delivers reliable performance with minimal hassle. What sets them apart is their exceptional customer service team—they're genuinely helpful and take the time to walk you through any issues that come up. Most of the time, though, the system runs smoothly on its own, giving us peace of mind in our daily operations. WebBee has proven to be a dependable solution that we can count on!

We use WebBee across all our brands to seamlessly connect the orders we receive with our Amazon warehouse, allowing everything to run automatically. So far, everything has worked perfectly, and even when issues arise, WebBee's support team is always available and resolves them quickly and efficiently. I highly recommend this reliable platform – it’s a tool you can truly count on.

I was having major problems with Veeqo for over 8 weeks! Since finding WebBee, my life has become much easier. Their customer service is excellent! From the first day I signed up, they contacted me to schedule a support call, and amazingly everything was set up and functioning on day #1. Manish, in particular, has helped me on 2 different occasions now, and I just love this company!

Melissa

Great app, works perfectly and we have not had any issues since we installed it almost a year ago. Orders synch properly with our Amazon account and get shipped by Amazon as they should. The support team is phenomenal too, Thank you Suraj for your help!

We have had an issue for two weeks that has not been resolved and has lead to us losing a contract with a retailer because the orders were not marked as fulfilled, even though Amazon had sent the order and the customer received it.

We were previously using WebBee app integration, however something happened, and the orders stopped marking as fulfilled on orders page. We need to manually fulfil these orders however they're still not marking as fulfilled

Excellent app. Manages almost real time inventory sync with Amazon MCF. Every 30 minutes it pulls in the inventory. Everything is automated. We don't have to do anything after initial setup. Any questions we have, WebBee Support is available for a Zoom chat to go over things. We liked the Shopify MCF integration so much we decided to also use WebBee for TikTok Shop and MCF integration. We highly recommend using WeBee over the default Shopify apps for Amazon MCF integrations.

They are an amazing team. Had some issues, they jumped on a Zoom call and helped trouble shoot it live. Works like a charm now.

Our company initially intended to utilize this application for order fulfillment and logistics through Amazon Multi-Channel Fulfillment services. Given the substantial monthly fee of USD 19 for this application, which is notably expensive when compared to Spotify monthly fee of USD 25, we proceeded with implementation. However, during actual operations, we discovered a severe systemic defect when Shopify order data is transmitted to Amazon's system: critical customer delivery address information is randomly lost, resulting in erroneous shipments. This major system malfunction exhibits intermittent occurrence patterns, posing significant operational risks to our company. Due to these system failures, we were compelled to conduct emergency reshipments and compensate affected customers, resulting not only in substantial financial losses but also severely damaging our company's reputation. Based on these numerous issues, we, as a paying customer, have made the immediate decision to terminate your services and explicitly state that we will not invest additional resources to assist in testing or improving your product.

The WebBee staff is incredibly responsive to questions and requests for help. They walked us through solutions and implemented changes and improvements to our store quickly and left us with a "safe" feeling. Zoom calls on request to work problems real time. This is a sold outfit. Thank you!