Shipfy: Hide Shipping Rates

Shipfy: Hide Shipping Rates

Reviews (102)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping operations with customizable options and rates, effectively solving issues like rate stacking and incorrect charges. It supports complex shipping needs for both B2B and DTC segments and allows for area-specific exclusions. Features include detailed rule creation based on conditions such as spending thresholds and product weight, and seamless Shopify integration. The user-friendly interface and reliable performance are notable, with the support team, particularly Sid, receiving praise for exceptional, proactive service including direct calls and video chats for setup and troubleshooting assistance.

October 25, 2023

1000% recommend this app and this company. 5 stars all day!

We had some complicated shipping rules for our site that we had been working for months to implement with no success. Shipfy was the answer! This app fixed our problem quickly and easily.

Their customer service was top notch. When I couldn't figure out the setup myself, Sid got on a call with me and spent two hours configuring the app to work correctly for our needs. If you have complicated shipping rules, this is the app to use.

Ozonics Hunting
United States
2 days using the app
September 5, 2023

YOu just don't get this level of support. He stayed with me for 3 hours on the chat support until he fully customized all the integrations to make it work. He was so friendly and skilled and made my complex shipping configurations work. SUCH RARE AND AMAZING SERVICE. It made a huge difference.

Kelly Rae Roberts
United States
2 days using the app
October 11, 2023

This app is outstanding and the support is unreal! We wanted to setup a specific type of filter for our shipping (Don't allow shipping specific items to PO Boxes) and chatted with the support who arranged the feature to be added, just for us. Highly recommend!

Kap Industries
Australia
1 day using the app
September 29, 2023

Great app! Very cost-effective and fast service! Use with Payfy. shopify customer service recommended this software to me. No matter what, it's perfect!

Level Stores
Italy
1 day using the app
Cirkle Studio LLC replied October 3, 2023

We’re thrilled that you were satisfied with our support. Your feedback is appreciated, and we hope to be of help again soon!

March 29, 2023

We use this app to sort the delivery options. By default, Shopify shows the free option first (which in our case is local pickup) and most customers choose this without reading what it is. This required us to call the customers to ask if they really meant to have local pickup when they were located tens or hundres of kilometers away. With this app, that problem is solved. And the support is top notch!

Goedkoopisolatiemateriaal
Netherlands
1 day using the app
Cirkle Studio LLC replied March 30, 2023

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

March 22, 2023

Shopify normally arranges checkout options by price, with the lowest shipping option first. This is very problematic if you offer something like "Local Pickup - Free", as this will appear as the default option. Naturally, customers will select this option first and often without checking.

You then have to deal with chasing them up for extra shipping costs, and dealing with their confusion and frustration.

This app allows you to select which shipping option should appear first or last. All you need to do is type in exactly how the shipping option appears, e.g. "Local Pickup", and select "Rank Last" as the option. The local pickup option will then always appear last. AMAZING.

THANK YOU so much for creating this simple solution to a problem that Shopify has been unwilling to fix for over a decade.

Retropilot
Australia
About 7 hours using the app
Cirkle Studio LLC replied March 22, 2023

We appreciate the fantastic review and are glad our app is resolved your concern. Thank you so much for the first review. We are so happy that you enjoy the app.

October 19, 2023

Great app and super helpful development team!

Coast Direct
United States
About 2 hours using the app
July 27, 2023

Super schneller und hilfreicher Support. Jetzt verstehe ich die App und sie ist so einfach zu benutzen. Ich kann sie wirklich nur empfehlen.

PURE SOUL Naturkosmetik
Germany
43 minutes using the app
March 29, 2023

I received some excellent support from the Shipfy team on one of their other apps. They pointed in the direction of this app for the customisation I needed. It is a very simple little app and does what it needs to. It was up and running as I wanted in under 5 minutes.

KegLand
Australia
26 minutes using the app
Cirkle Studio LLC replied March 29, 2023

We appreciate the fantastic review and are glad that it is as per your expectations. If you have any further needs or questions, please reach out!

November 2, 2023

Terrible. I thought I was paying for one app and got another. It feels like a scam. I deleted within 15 minutes of having the app and trying to get assistance. WOW!

ZZZlicious T: THE Bundt Buddy
United States
18 minutes using the app
Cirkle Studio LLC replied November 4, 2023

First of all I apologize for any inconvenience it may have caused.
As I can see you have installed this app to create a rule but this app is for hide the rule not to create. It is suggestion not the scam, cause as per your requirement it needs to be create a rule which is possible using another app not with this one. If you are in free trial period then there is no charges apply here.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. Drop a message at sid@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.