Reviews (105)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping operations with customizable options and rates, effectively solving issues like rate stacking and incorrect charges. It supports complex shipping needs for both B2B and DTC segments and allows for area-specific exclusions. Features include detailed rule creation based on conditions such as spending thresholds and product weight, and seamless Shopify integration. The user-friendly interface and reliable performance are notable, with the support team, particularly Sid, receiving praise for exceptional, proactive service including direct calls and video chats for setup and troubleshooting assistance.

July 27, 2023

Super schneller und hilfreicher Support. Jetzt verstehe ich die App und sie ist so einfach zu benutzen. Ich kann sie wirklich nur empfehlen.

PURE SOUL Naturkosmetik
Germany
43 minutes using the app
March 29, 2023

I received some excellent support from the Shipfy team on one of their other apps. They pointed in the direction of this app for the customisation I needed. It is a very simple little app and does what it needs to. It was up and running as I wanted in under 5 minutes.

KegLand
Australia
26 minutes using the app
Cirkle Studio LLC replied March 29, 2023

We appreciate the fantastic review and are glad that it is as per your expectations. If you have any further needs or questions, please reach out!

November 2, 2023

Terrible. I thought I was paying for one app and got another. It feels like a scam. I deleted within 15 minutes of having the app and trying to get assistance. WOW!

ZZZlicious T: THE Bundt Buddy
United States
18 minutes using the app
Cirkle Studio LLC replied November 4, 2023

First of all I apologize for any inconvenience it may have caused.
As I can see you have installed this app to create a rule but this app is for hide the rule not to create. It is suggestion not the scam, cause as per your requirement it needs to be create a rule which is possible using another app not with this one. If you are in free trial period then there is no charges apply here.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. Drop a message at sid@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

June 27, 2024

Ad Astra
Brazil
About 1 hour using the app
May 31, 2024

Memo's Art House
Singapore
About 1 hour using the app