Reviews (105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing shipping operations with customizable options and rates, effectively solving issues like rate stacking and incorrect charges. It supports complex shipping needs for both B2B and DTC segments and allows for area-specific exclusions. Features include detailed rule creation based on conditions such as spending thresholds and product weight, and seamless Shopify integration. The user-friendly interface and reliable performance are notable, with the support team, particularly Sid, receiving praise for exceptional, proactive service including direct calls and video chats for setup and troubleshooting assistance.
Refine
-
By rating
Easy to use and great support
Working with Sid is the best. They try to help in the chat and once it’s clearly to much for me to handle they are willing to do a video chat. I was able to schedule online and in a couples days I was online with Sid. This is my second experience with them helping virtually and they’re the best. Sid knows all the answers and is super quick at resolving them. I highly recommend the app and Sid if you can request him!
This app helped us immensely! When we had an issue we could not fix they immediately helped and did a video call to fix it. We appreciate their help and how quickly our issue was resolved.
This app is very powerful and the Support Team is very helpful and quickly responsive to help with initial configuration and follow up to fix any issues. We had a very complicated setup with three categories of products that had different rules across 4 shipping zones. They were able to help us set up requirements that allowed us to restrict shipping options for hazardous goods, oversize and regular items across the US lower-48, Alaska and Canada, all offering customized services and rates so that we could comply with laws and make sure we were not losing money on shipping.
We've had some real issues with shipping rates stacking (as we ship from multiple store locations) but this app has completely fixed the issue! Now we can finally offer flat rates. Moreover, the support from Sid has been ongoing and extremely helpful. I can't recommend this app highly enough!
The customer support is way beyond, so good, recommend because they will fix all your problems
Great support, always quick to help!
He tenido muy buena experiencia con el equipo de la configuración de esta app. Lo que necesitaba no esta creado, pero ellos trabajaron para crear una regla especial para mi negocio y ha funcionado (aunque mi tienda sigue en modo prueba, es decir, no esta en línea). Por ahora estoy muy contenta y espero que todo siga funcionando bien.
Highly recommend this app! They provide great customer service and very easy to work with. Sid helped us with multiple things appreciate how easy they made it for us.
Excellent quick service.