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ShipHero Fulfillment

Simple pricing with NO shipping zones

Free to install. Additional charges may apply.

App highlights

  • Speed tested: no impact to your online store

Key values section

Measurable Results

ShipHero Fulfillment has an average delivery speed of 3.5 days, which is quicker than other 3PLs. And, it costs you less.

Our Clients Love Us

ShipHero Fulfillment has stellar ratings across major platforms and review sites like Shopify, TrustPilot and G2.

$10 Billion in Shipped Orders

Our fulfillment solution is highly scalable. It works for all sizes of brands, and we have shipped over $10 billion in orders.

App details

ShipHero Fulfillment

ShipHero Fulfillment

ShipHero Fulfillment is a full-service eCommerce solution that handles every aspect of direct-to-consumer fulfillment.

From inventory management to picking, packing and shipping - we make it easy to ship eCommerce for brands that are looking to outsource their shipping operations.

Here’s How it Works:

  1. Send Your Inventory to a Single Warehouse: It’s easy – just send all your products to a single warehouse. ShipHero has 7 warehouses across North America ready to receive and ship your products today!

  2. Simple Pricing With No Hidden Fees: We have simple pricing starting and no shipping zones. Our rates include pick, pack, box and postage.

  3. Stress-Free Order Shipping: We ship your orders the same day and we ship from a warehouse close to your customer. We care about your business – we have more employees working in Client Support than in Sales.

No Zone Pricing with No Hidden Fees

ShipHero Fulfillment Services has easy-to-understand rates that include pick, pack, box and postage. We also offer FREE setup, FREE software, FREE onboarding and FREE receiving.

As a ShipHero client, you’ll also get access to our amazing Client Support Team! We hope you don’t have to call them often, but if you do, you’ll love them.

Contact our Fulfillment Experts today to schedule a demo!

Integrates with:

  • BigCommerce, eBay, FedEx, Loop, Returnly, Sendcloud, Shopify (Trusted Shopify+ Partner), USPS, UPS, WooCommerce & more!

Launch date

Integrates with

  • Etsy
  • Amazon
  • BigCommerce
  • WooCommerce
  • Inventory Planner
  • Loop Returns
ShipHero Fulfillment

ShipHero Fulfillment

ShipHero Fulfillment is a full-service eCommerce solution that handles every aspect of direct-to-consumer fulfillment.

From inventory management to picking, packing and shipping - we make it easy to ship eCommerce for brands that are looking to outsource their shipping operations.

Here’s How it Works:

  1. Send Your Inventory to a Single Warehouse: It’s easy – just send all your products to a single warehouse. ShipHero has 7 warehouses across North America ready to receive and ship your products today!

  2. Simple Pricing With No Hidden Fees: We have simple pricing starting and no shipping zones. Our rates include pick, pack, box and postage.

  3. Stress-Free Order Shipping: We ship your orders the same day and we ship from a warehouse close to your customer. We care about your business – we have more employees working in Client Support than in Sales.

No Zone Pricing with No Hidden Fees

ShipHero Fulfillment Services has easy-to-understand rates that include pick, pack, box and postage. We also offer FREE setup, FREE software, FREE onboarding and FREE receiving.

As a ShipHero client, you’ll also get access to our amazing Client Support Team! We hope you don’t have to call them often, but if you do, you’ll love them.

Contact our Fulfillment Experts today to schedule a demo!

Integrates with:

  • BigCommerce, eBay, FedEx, Loop, Returnly, Sendcloud, Shopify (Trusted Shopify+ Partner), USPS, UPS, WooCommerce & more!

Launch date

Integrates with

  • Etsy
  • Amazon
  • BigCommerce
  • WooCommerce
  • Inventory Planner
  • Loop Returns

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

We charge a single rate on shipped orders, and storage you use for your products.

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars

List of reviews

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  • Tearribles

    Location United States
    Time spent using app 2 months

    Hired ShipHero to help with pre-orders. It takes a lot to get me to the point of writing a bad review, but...wow. They've been having "some delays at the warehouse" and my orders have not been shipped out in over two weeks. In addition to that they don't have a live support system, so every thing you ask them has to go through a ticket system which if they respond at all takes about 48 hours on average to receive a response and it involves no resolution but rather "we'll look into this and get back to you." I asked to have my inventory back and they told me they have sent it to different warehouses across the country and it will take up to 30 days to get it back to me! It is September 20th to day and I still have customers that are waiting for their order since AUGUST 26th. On top of that, while holding my inventory hostage they are charging me "storage fees." They also, without my agreement, sent my inventory to different locations so if an order contained something they have in PA and something they have in LV, they sent it from two different locations and charged me twice for the same order that would have cost 1/2 the amount. The staff is incompetent, disorganized, unresponsive, and I have no idea how in the world this company is operating at all. The worst experience I have ever had working with a service based company. Stay far, far away.

    Developer reply
    September 20, 2022

    Hello Tearribles team,
    We appreciate your frustrations and appreciate you sharing them with us. Our Client Support team is aware of your concerns and a manager will be in touch soon. Thank you.

  • NightFood

    Location United States
    Time spent using app 2 months

    We signed up with ShipHero 3 months ago and due to delays on our side only just launched yesterday . My rep, Silvana was amazing. She walked me through the process from beginning to end and took the time to customize certain parts of ShipHero so we could do split orders with another fulfillment vendor. The app is pretty easy to use. I like the fact there are no shipping zones so you can pick one warehouse that's near your manufacturer and be done. Prices are quite reasonable for storage, pick fees and shipping. I do wish it would support posthero integration for Active Campaign and not just Klaviyo.

    Developer reply
    September 15, 2022

    Hello NightFood!
    Thank you for letting us know how your launch went! We're so happy to have you onboard. And we're glad to know that Silvana has been rockin' it. She is pretty amazing. We wish you much success and look forward to helping you grow! Thanks again!

  • Canvas by Numbers

    Location Spain

    UPDATE: We've been 11 (!) days waiting for billing ticket #47302 (change our shipping polybag, so we are not charged for oversize) and 6 days for ticket #48268 (question about billing cycle) to be handled. Plus, we were overcharged again on September 24th ($23.42 to ship a $12 shipment), 12 days after the "support team will work to correct any billing issues." END OF UPDATE.
    I'm sorry to leave this review because we liked SH initially. We have been overcharged for *months*. What you read in other reviews is true. We have paid over $30 shipping for an order that should cost less than $12. You won't know anything unless you go inside each bill and review each charge, wasting your time. One thing is for sure. *Every* single week, we found incorrect charges. They apologize, say they will look into it, and the story continues. This is so frustrating. Knowing a company is stealing your money but moving inventory elsewhere (for which they need 30 days, according to their TOS!) would be detrimental and make you lose a ton of sales. The app is average at best. It does not update from Shopify in real-time. We have products inside the app with the incorrect SKU. We had products which we had removed from our store months ago. But they were still showing in Shiphero. Their "dropshipping" functionally to mark products as such rarely works. Orders will be stuck as "not ready" because there is a product inside with no inventory, even if it is marked as dropshipping (so it should be ignored). The mistakes are frequent. Every single week we need to reach out to support. It might be a fake charge, a lost product, or they forgot to ship a product because they stocked it in the wrong location. You name it. It's a shame. Things were not as bad when we started over a year ago. I cannot recommend this company as of today since they literally overcharge secretly. No live support either. Their *flat* rates are not worth it. You will end up paying way more, not only in bogus charges due to system issues or employees picking the wrong package, increasing the weight (even if you have your custom packaging) but spending your valuable time dealing with this instead of working on growing your business. We have requested a videocall with someone in management several times. Never happened. They just apologize and tell you they'll work on it. I really hope they get it together because, as of now, they are not a good company to work with.

    Developer reply
    September 12, 2022

    Hello Canvas by Numbers team,
    We appreciate your review and your candor relating to your experience with ShipHero. Our Client Support team will work to correct any billing issues and a member of the team will be in touch with you shortly. Thank you again.

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