ShipperHQ: Rates, Dates & More

ShipperHQ: Rates, Dates & More

From $75/month. 15-day free trial.
Rating (4.1)
Reviews
Developer
ShipperHQ

About this app

Launched

September 06, 2019

Languages

English

Integrates with

UPS, DHL, FedEx, USPS, ShipStation, Kuehne + Nagel

Customize the shipping rates, pickup options, and delivery dates you show at checkout and win sales!

ShipperHQ gives you granular control over the shipping rates and options you show customers at checkout helping you reduce abandoned carts and increase sales. Powerful shipping rules allow you to control how, when and where specific items or groups of items will ship and more. Charge your customers the right price for shipping and provide accurate delivery dates regardless of what's in the cart or where it's going, reducing costs for you and your customer.

  • Real-time rates from 50+ carriers worldwide including LTL freight
  • Display accurate delivery dates or time in transit at checkout
  • Create shipping rules for product groups
  • Rate your shipments by dimensional weight and automate box packing
  • Automate rating from multiple warehouses, essential for merchants who dropship

Pricing

15-day free trial

Essentials

$75/month

Self-serve, DIY plan for merchants with low-volume shipping needs.

  • 2 Carriers
  • 5 Shipping Rules
  • 1 Advanced Feature
  • 2k/mo Rate Requests
  • Email, phone and chat support

Starter

$200/month

Self-serve, DIY plan for merchants with low-volume shipping needs.

  • 4 Carriers
  • 30 Shipping Rules
  • 2 Advanced Features
  • 5k/mo Rate Requests
  • Priority support

Standard

$350/month

Professional Services included. Our Shipping Technician will help you every step of the way.

  • 6 Carriers
  • 50 Shipping Rules
  • 3 Advanced Features
  • 10k/mo Rate Requests
  • Priority email/chat/phone support
  • Configuration assistance

Advanced

$600/month

Professional Services included. Our Shipping Technician will help you every step of the way.

  • 8 Carriers
  • 100 Shipping Rules
  • 4 Advanced Features
  • 20k/mo Rate Requests
  • Dedicated Support
  • Configuration assistance

Essentials

$75/month

Self-serve, DIY plan for merchants with low-volume shipping needs.

  • 2 Carriers
  • 5 Shipping Rules
  • 1 Advanced Feature
  • 2k/mo Rate Requests
  • Email, phone and chat support

Starter

$200/month

Self-serve, DIY plan for merchants with low-volume shipping needs.

  • 4 Carriers
  • 30 Shipping Rules
  • 2 Advanced Features
  • 5k/mo Rate Requests
  • Priority support

Standard

$350/month

Professional Services included. Our Shipping Technician will help you every step of the way.

  • 6 Carriers
  • 50 Shipping Rules
  • 3 Advanced Features
  • 10k/mo Rate Requests
  • Priority email/chat/phone support
  • Configuration assistance

Advanced

$600/month

Professional Services included. Our Shipping Technician will help you every step of the way.

  • 8 Carriers
  • 100 Shipping Rules
  • 4 Advanced Features
  • 20k/mo Rate Requests
  • Dedicated Support
  • Configuration assistance

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

35 reviews
Overall rating
4.1
Counts per rating level
  • 74% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
November 10, 2022

Great software. Excellent support staff. We think it may be beneficial to add links for popup info besides some of the more complex settings for quick reference.

Espressotec Sales & Service
Canada
Time spent using app: 2 months
ShipperHQ replied November 10, 2022

Hi there! Thanks so much for this feedback. We're thrilled to hear you are enjoying our product and that our support team has been helpful along the way. We're constantly looking for ways to make our product even easier to use, and a pop up is a great suggestion. I'll be sure to pass that idea along to the team. In the meantime, please be sure to utilize our Help Docs site and if you're still having trouble, you can of course reach out for additional guidance. Thank you again for taking the time to share your experience with us!

October 14, 2022

Lewis Kennedy from Support was such a fantastic help and crucial in fixing our shipping rate errors, he figured out what the problem was (not ShipperHQs problem either) and showed me step by step his process of what is causing the issue and how to solve it. Not just a great asset for ShipperHQ but Lewis is a great human, always willing to help me and doing it with the most positive attitude, it really goes a long way as I NEVER leave reviews, so that is saying something. All the best Lewis and thank you again mate!

The Surfboard Warehouse NZ
New Zealand
Time spent using app: Over 1 year
ShipperHQ replied October 14, 2022

Hi there! Thanks so much for sharing your experience with us. We're lucky to have Lewis on our team and are thrilled to hear that he took such good care of you. We appreciate the kind words and will be sure to pass them along. Thank you for this incredible feedback!

March 29, 2022

the concept is just great. The way they have their different payment plans is based on the type of support you can receive as customer, which makes that you get a poor experience when wants to upgrade.

AFP | Aseptic Fruit Purees
United States
Time spent using app: 4 months
ShipperHQ replied March 31, 2022

Thanks for reaching out, and thank you for your patience with our reply. One of our team members attempted to send you a message late last week, but unfortunately, it looks as if that got lost in the Shopify support system. Our Head of Account Management has stepped in to help troubleshoot and resolve your issue. As a company one of our core values is to be responsive on every level. Whether that's a support email or a new inquiry on our services we are here and dedicated to helping merchants succeed.

We offer different plans with varying functionality, pricing and support levels based on if it is a self-serve Lite plan, or Professional Services plan. However, both offer unparalleled support from our team of dedicated global shipping experts whether via email, chat, or phone support. Our support levels are outlined in detail on our pricing page: https://shipperhq.com/pricing?platform=shopify.

About this app

Launched

September 06, 2019

Languages

English

Integrates with

UPS, DHL, FedEx, USPS, ShipStation, Kuehne + Nagel

Built by ShipperHQ

About ShipperHQ

1 app

4.1 average rating

3 years building apps for the Shopify App Store

Support

Send a message

(512) 215-4900

support@shipperhq.com

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