Reviews (72)
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I have a specialized product with a ton of extra shipping rules and I could not do what I do without Shipper HQ. Love these guys.
Thank you for the 5-star review! We love hearing that ShipperHQ is helping you manage all those specialized shipping rules - that's exactly what we're here for. Appreciate your trust in ShipperHQ!
It's good except for a lot of weirdness in the UI like how they disabled opening in a new tab for shipping rules
Thank you for taking the time to leave a review and for the honest feedback. UI improvements are something we take seriously and this is exactly the kind of input that helps us continue improving the experience for our customers. We will make sure this gets to the right team. And as always feel free to reach out to our support team if anything else comes up.
Fernando von Hapsburg from ShipperHQ was very helpful in resolving our issues with UPS credentials. Thank you for your patience and time.
~Prairie Edge, Rapid City SD
Thank you for taking the time to leave this! So glad Fernando was able to get everything sorted out. We will make sure he sees this.
Excellent support if you have any questions or experiencing an issue. Quick, reactive and available to help fix or troubleshoot.
Thank you for the 5-star review! We're glad our support team has been quick and helpful when you've needed us.
We appreciate the kind words and are always here if anything comes up. Thanks for recommending ShipperHQ!
Our company has used ShipperHQ for many years now, dating back to our site launching on Magento 1.9. We're now on Shopify and continue to be impressed with their technology. What I like the most about ShipperHQ is the ability to create rules that give us an incredible amount of control over what rates are shown and when. Stuff like No Fedex Home if its a PO Box or to AK/HI/PR, blocking certain items from shipping to certain locations, the ability to "tweak" pricing with adjustments. It gives you so much control.
Thank you for sharing this. That level of control is exactly what ShipperHQ is built for and it is great to hear it is working the way it should for your team!
The app works well and does what we need it to do. The support is excellent, especially Brad who has been very helpful and responsive.
Thank you for the 5-star review! We're glad the app is working well for you and doing exactly what you need.
Big thanks for the shoutout to Brad, we'll make sure he sees this!
We've used ShipperHQ for years on multiple platforms. It is super easy to use and their support team is incredibly helpful!
Thank you for the kind words! It means a lot to hear that the experience has been consistent across platforms. We will make sure the support team sees this!
I've been using ShipperHQ since first replatforming on Shopify a couple of years ago, and it's absolutely amazing, the app has impressive functionality, we're able to offer shipping calendar options we couldn't offer in the past & it's really helped conversion.
I also can't fault the support team, any time I've had queries I've had helpful responses extremely quickly, and have also had video calls with the team for them to walk me through how to use different parts of the app. The support team are extremely helpful.
I'd definitely recommend this app.
Thank you so much for the 5-star review. We're glad the delivery calendar and other features are helping you drive conversions.
We appreciate the shoutout to our support team. Always happy to help!
Thanks again for recommending the ShipperHQ app.
We've been using ShipperHQ for 5 years now. It's been great for our customers.
Support has always been very helpful in helping us accomplish some of the oddball issues we come up with.
If you are totally new to this type of software, it will take some time to learn but most everything is fairly straight forward.
Thank you for the 5-star review. We're so glad ShipperHQ continues to deliver value for your business and your customers.
Big thanks for the shoutout to our support team. Appreciate your continued trust!
The native Shopify shipping calculator was just not robust enough for our needs. ShipperHQ was a blessing as we were to put shipping rules in place that took into account dimensional weight, multiple origins, and select carriers. Their support helps you through the way to make sure you are calculating the most accurate shipping rate possible. I definitely recommend!
Update: It's now 2026 and we are still using this fantastic app. I want to also point out how great the tech support is with ShipperHQ. Fernando was a tremendous help to me in configuring a complex shipping calculator.
Hi there! We’re happy to hear that our features were robust enough to meet your specific shipping needs while improving rating accuracy. Thank you for your feedback!
