Reviews (63)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
February 19, 2025

Anthony Cantabrana provided exceptional customer service! He was incredibly helpful, answered all my questions thoroughly, and was always available to take my calls. His support made the entire process smooth and stress-free. Even though we didnt end up using the app it was Five-star service—I truly appreciate his help!

SVI Service
United States
9 days using the app
ShipperHQ replied February 25, 2025

We really appreciate you taking the time to share this! Anthony is a rockstar, and we’re so glad he could make the process easy for you. Even though you didn’t end up using ...

January 7, 2021

We've been using ShipperHQ for over 4 years, they are instrumental to our website and provide us a series of complex shipping rules so that we may provide fast and accurate shipping rates and services to our customers. Additionally the ShipperHQ team is a delight to work with, top class in every way!

International Military Antiques
United States
About 7 years using the app
Edited February 12, 2020

I have been a customer for over ten years. I started using them way back when they only made an app for Magento. It just works, and frankly, I do not believe there is a better app to do the job. Shipping is complicated so the key is in your setup, but once you get it up and running, you will never have to think about it again.

Hybrid Racing
United States
Over 6 years using the app
November 5, 2021

The native Shopify shipping calculator was just not robust enough for our needs. ShipperHQ was a blessing as we were to put shipping rules in place that took into account dimensional weight, multiple origins, and select carriers. Their support helps you through the way to make sure you are calculating the most accurate shipping rate possible. I definitely recommend!

PackagingSupplies.com
United States
About 6 years using the app
ShipperHQ replied November 15, 2021

Hi there! We’re happy to hear that our features were robust enough to meet your specific shipping needs while improving rating accuracy. Thank you for your feedback!

September 12, 2019

ShipperHQ has been a great partner for our front end ecosystem, handling some complex shipping rules and requirements with ease. Their support team is very professional and responsive. I would recommend them.

Bulletproof
United States
Almost 6 years using the app
January 23, 2023

Michael was very helpful in breaking down an issue so I could understand it and fix it! Thank you for your help!

Coffee Hit
United Kingdom
Over 5 years using the app
ShipperHQ replied January 23, 2023

Hi there, thank you for sharing your positive experience with Michael. We're glad to hear that he was able to provide you with the help and support you needed. If there is ...

December 14, 2020

Before using ShipperHQ we were losing around $1k/month on oversized shipments because we couldn’t get the dimensions and product packing to reflect how we were actually shipping, and that was causing up charges from our carrier. ShipperHQ’s dimensional packing feature helped us define exactly how we are packing our oversized and bulky products so that we weren’t over or undercharging customers. ...

Hairpinlegs.com
United States
Over 5 years using the app
March 31, 2020

We've been using this app for months now on one of our sites. So far so good. It requires quite a bit of learning curve to setup but support is super awesome. They won't give up on you until you achieve what you're looking for.

This is geared towards complex shipping rules that Shopify's native shipping functionality (and even some shipping rules apps) are not able to provide. Almost any shipping ...

INTO THE AM
United States
About 5 years using the app
June 5, 2020

Has a learning curve, but super powerful functionality and customizations. Support has been very helpful and responsive.

igourmet
United States
Almost 5 years using the app
January 24, 2024

This app is the best for shipping logic. Our Shopify store has over 3000 SKUs to manage. Of all the apps we use the support received from ShipperHQ is above the rest. Most problems are resolved on the same day. The support team lives and breathes shipping, and is always on top of it. Thank you!

Grow Organic
United States
Almost 5 years using the app
ShipperHQ replied January 26, 2024

We're thrilled to hear that ShipperHQ is making a significant difference in managing your extensive Shopify inventory! Our dedicated support team is always here to ensure ...