ShipperHQ: Smart Rates + Rules

Our company has used ShipperHQ for many years now, dating back to our site launching on Magento 1.9. We're now on Shopify and continue to be impressed with their technology. What I like the most about ShipperHQ is the ability to create rules that give us an incredible amount of control over what rates are shown and when. Stuff like No Fedex Home if its a PO Box or to AK/HI/PR, blocking certain items from shipping to certain locations, the ability to "tweak" pricing with adjustments. It gives you so much control.

I've been using ShipperHQ since first replatforming on Shopify a couple of years ago, and it's absolutely amazing, the app has impressive functionality, we're able to offer shipping calendar options we couldn't offer in the past & it's really helped conversion.

I also can't fault the support team, any time I've had queries I've had helpful responses extremely quickly, and have also had video calls with the team for them to walk me through how to use different parts of the app. The support team are extremely helpful.

I'd definitely recommend this app.

Excellent support if you have any questions or experiencing an issue. Quick, reactive and available to help fix or troubleshoot.

We've been using ShipperHQ for 5 years now. It's been great for our customers.

Support has always been very helpful in helping us accomplish some of the oddball issues we come up with.

If you are totally new to this type of software, it will take some time to learn but most everything is fairly straight forward.

Been using ShipperHQ for years now. I wanted to leave a review beacuse I sent in a support ticket this morning. They responded right away for more information then replied with a solution. Very good customer service all around.

We've used ShipperHQ for years on multiple platforms. It is super easy to use and their support team is incredibly helpful!

The ShipperHQ app allows us to offer our customers specific shipping options and carriers at checkout based on what is in their cart. We have a wide variety products that vary greatly in size and price. This app allows us to set up complex rules for our shipping options. We've not found any other Shopify app that allows us the same functionality. It's also been very reliable, without any downtime in the 5 years we've used it. This is very important in an app on the checkout page!
The ShipperHQ support team is very responsive and always helpful. Recently we switched to a new LTL freight carrier. The ShipperHQ team guided us through adjusting our settings to add the carrier. When we ran into difficulty the support representative, Michael, scheduled a meeting and walked us through adjusting our settings until we got the result we were looking for.

I have a specialized product with a ton of extra shipping rules and I could not do what I do without Shipper HQ. Love these guys.

The native Shopify shipping calculator was just not robust enough for our needs. ShipperHQ was a blessing as we were to put shipping rules in place that took into account dimensional weight, multiple origins, and select carriers. Their support helps you through the way to make sure you are calculating the most accurate shipping rate possible. I definitely recommend!

Update: It's now 2026 and we are still using this fantastic app. I want to also point out how great the tech support is with ShipperHQ. Fernando was a tremendous help to me in configuring a complex shipping calculator.

We use ShipperHQ across all of our platforms and the stability and customer support is amazing.

I would definitely reccomend.