Reviews (62)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
Edited November 4, 2021

We have been using Shipper HQ for little over a year and we couldn't be happier with the platform. It has a little learning curve but once you get there everything works seamlessly. The shipping rules functionality provides extra benefits to customize the shipping rates on the platform as per the business needs. The support team is great too!

BH Cosmetics
United States
About 2 years using the app
ShipperHQ replied November 15, 2021

We’re so happy our product and expert team of Shipping Technicians could help tailor your shipping strategy to suit your business needs. Thank you for your feedback!

February 7, 2024

This shipping logic is a great solution for our brand that sells multiple verticals with various sizes and weights. Ryan was a big help to find the right package to support our needs.

MUJI USA
United States
Over 1 year using the app
ShipperHQ replied February 8, 2024

Thanks for the stellar review! We love to hear we have got your shipping needs covered, especially with top-notch support. We are here for you every step of the way.

March 1, 2023

ShpperHQ provides a simple interface to the complex problem of different types of shipping. We use ShipperHQ for their advanced features for dimension shipping that helps control our cost and be able to ship from multiple warehouses based upon where our inventory is located. Our setup was a little complicated, but their customer service staff was very helpful in setting up the shipping rules we needed.

TCH Hardware US
United States
About 2 years using the app
ShipperHQ replied March 1, 2023

Hi there, thank you for sharing your experience with us! We're thrilled to hear that our advanced features have helped you overcome your shipping challenges and that our customer service team was able to assist you with the setup process. We appreciate the kind feedback and are always here if you need anything. Thanks!

February 29, 2024

We use this App for two different Stores and absolutely love the customizability and user friendly interface. I highly recommend this App for someone who has unique items to ship both Domestic and International!!!

Benchmark Tool & Supply
United States
About 1 year using the app
ShipperHQ replied March 1, 2024

Thrilled to hear you love ShipperHQ for its customizability and ease of use. Thanks for the high recommendation!

September 12, 2023

ShipperHQ has the necessary tools to tackle any shipping task in shopify. IF you don't know how to pull it off, wonderful customer support, backed by a capable technical team, will be able to help you out.

Be confident that you will have the support you need.

TRX Training - United States
United States
Over 1 year using the app
ShipperHQ replied November 7, 2023

Thank you for taking the time to leave us a 5-star review! We appreciate your feedback. Our dedicated customer support team is always on standby to assist you and ensure that you have the necessary support.

November 10, 2022

Great software. Excellent support staff. We think it may be beneficial to add links for popup info besides some of the more complex settings for quick reference.

Espressotec Sales & Service
Canada
Over 1 year using the app
ShipperHQ replied November 10, 2022

Hi there! Thanks so much for this feedback. We're thrilled to hear you are enjoying our product and that our support team has been helpful along the way. We're constantly looking for ways to make our product even easier to use, and a pop up is a great suggestion. I'll be sure to pass that idea along to the team. In the meantime, please be sure to utilize our Help Docs site and if you're still having trouble, you can of course reach out for additional guidance. Thank you again for taking the time to share your experience with us!

January 19, 2021

We use this app for about half of our online store shipping rate calculations (all calculations coming from our public store). We have found it quite attainable to create scenarios that match the scenarios that we are doing in other systems we use for rate calculations (including our ERP and private stores). The only this we wish could be maintained would be all the details of the shipments it has generated rates for and then to be able to query the app via API to suck all this information back in to our systems.

Inmark - Life Sciences
United States
Over 1 year using the app
February 26, 2024

Nothing comes close if you want complete control over your shipping options!

RDO Kitchens & Appliances
United Kingdom
11 months using the app
ShipperHQ replied February 27, 2024

Thanks for the stellar review! Thrilled you're loving the control ShipperHQ offers. We're here if you need us. Cheers to your success!

February 29, 2024

Not only is this a great shipping app with endless options and customizations, but their customer service goes above and beyond. There is a learning curve with ShipperHQ for sure, but Ryan Monk is always so helpful and responds quickly with any of my questions or confusions, takes the time to walk me through the steps and teach me, or even better will just go in there and make the adjustments for me. Thanks Ryan!

Industry-Railway Suppliers, Inc.
United States
11 months using the app
ShipperHQ replied March 4, 2024

Glad to hear it! Big thanks for the kind words about our app and Ryan's standout support.

Edited September 10, 2019

ShipperHQ has enabled us to offer dynamic shipping options with automated ease! The team was very helpful in setting us up, and its been a great tool to work with since then! We've enjoyed this app!

PerfectlyFree
United States
Over 1 year using the app