Reviews (63)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
February 22, 2021

Poor customer support. I downloaded the app to try and it wouldn't allow me to log in. It just kept redirecting me to their homepage. I contacted support and was unable to test it out that day. Now that I am able to dedicate some time and try it again my trial (that didn't even last close to the 30 days advertised) no longer works and they expect me to start paying to get into the app for the ...

SMOKEA®
United States
12 days using the app
ShipperHQ replied February 25, 2021

We’re truly sorry to hear about your frustrating experience with your trial, and that you didn't have a chance to properly try out ShipperHQ. One of our Account Managers, ...

July 17, 2020

I found the app very capable. Originally I came to the app to use metafields for inputting product dimensions. (Which is great!) Sadly if you are using dimensions for your products to generate shipping rates this app will not tell you the box sizes used for the real-time quotes and placed orders. The box sizes are NOT accessible by shipperhq website, shopify order attributes or notes or ...

Cavallini Co Inc.,
United States
10 days using the app
ShipperHQ replied December 14, 2020

Thanks so much for the feedback about metafields. We are working to improve order details that are returned to Shopify. The upcoming changes will provide access to a lot more ...

September 6, 2024

Lings - PowerOutlet
United Kingdom
About 4 years using the app
ShipperHQ replied September 9, 2024

Thank you for the 5-star rating! We're so glad to know ShipperHQ is hitting the mark for you. If there's ever anything we can do to make your experience even better, don't ...