Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display various discount codes and specific shipping information. Positioned for optimal visibility, it offers customization and easy installation, contributing to increased conversion rates. It also helps reduce returns and complaints by informing customers about shipping timeframes. The customer service is praised for its speed and professionalism, and the app is reported to function smoothly, effectively meeting merchant needs.

Edited March 23, 2019

I used this app for my Shopify store. So far it has been fantastic. Easy to use.Highly recommended...

Little Online Boutique
Australia
About 2 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Lynn from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Sales Box ‑ Shipping & Offers Support Team

May 29, 2018

Really Fine app - Works as really fine and has a free plan

Revierbedarf
Austria
About 2 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Paul from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Paul
Sales Box ‑ Shipping & Offers Support Team

October 1, 2018

Very well designed app and you can get everything you need with a free plan though getting a pro version also is not expensive as it allows you to customize the design.

Otium Jewelry
Serbia
About 2 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Seri from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Sales Box combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Sales Box ‑ Shipping & Offers Support Team

October 24, 2018

Great Supporting App >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I Recommended

KimoEimo
Saudi Arabia
About 2 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team

October 2, 2018

This very nice app looks great, a much needed feature in the shop and support is outstanding. We had a small issue with display and it was fixed fast. Just keep in mind the developers can take a little while to respond due to the time difference. But they do respond in a very timely manner and do everything they can to make sure you are happy. Thanks, Ken!

We upgraded to the paid plan and are very happy with it. It's very easy to use too. Thank you, FireApps!

PreAdored™
United States
About 2 months using the app
FireApps replied October 15, 2020

Hi there,

I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Sales Box app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Sales Box ‑ Shipping & Offers Support Team

October 9, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

Gakibi Store
United States
About 2 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Lynn from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Sales Box ‑ Shipping & Offers Support Team

August 22, 2018

This app will reduce customer complaints and increase awareness, it is located immediately below the 'Add to Cart' button where you need it to be. For every region or country you need to tell customers about shipping that is specific for that region, it is essential, for example this info: 'Delivered Tomorrow if you order in the next 3 hours" Or you may also want to show: Processing Time: Ships in 24 hours. Shipping Time: Expedited Express 3-7 business days. etc... This stuff it really important to be included especially if you deliver worldwide. It helped us to keep our local customers informed when we changed our shipping methods. You have the flexibility to set products and countries separately, if it can do more customization I would give it 5/5 I'm waiting to see more improvements and I'll edit this review. I also want it to link to Delivery & Return page.

Gadgetworld Ae
United Arab Emirates
Over 1 year using the app
FireApps replied October 15, 2020

Hi there,

I'm Yung from Sales Box ‑ Shipping & Offers Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Sales Box team and we have been trying our best to develop and improve Sales Box to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Sales Box ‑ Shipping & Offers Support Team

June 11, 2020

Easy to set up. A tutorial explain all you have to know about the app. I recommend this app to any one.

linhlunglinh
Vietnam
About 1 month using the app
FireApps replied October 15, 2020

Hi there,

Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team

June 11, 2020

Thank's a lot for the help. I'm very happy with this app and all the support that i have with the staff.

Sakcher
Vietnam
About 1 month using the app
FireApps replied October 15, 2020

Hi there,

This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Sales Box ‑ Shipping & Offers Support Team

November 15, 2021

Don't believe I was paid so much money for this trash app and they want now to us to pay more money because we changed the Shopify billing.
What a joke

Balardi
United States
Almost 2 years using the app
FireApps replied November 16, 2021

Hi Balardi,

Here's David from Sales Box ‑ Shipping & Offers Support Team and we're deeply sorry for this inconvenience

To make it clear about our pricing, the price of Premium plan will be based on your Shopify plan

- Basic Shopify plan: $19/month
- Professional Shopify plan: $29/month
- Advanced Shopify plan: $39/month
- Plus Shopify plan: $59/month

In addition, we have an published article about our pricing plan in details, you can refer to it. We have seen that our colleague has sent you follow-up email, please let them know if you need further support.

Looking forward to hearing from you soon.

Regards,
David
Sales Box ‑ Shipping & Offers Support Team