Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate and complex shipping cost calculations, compatibility with other apps, and user-friendly interface. They commend its speed, reliability, and the responsive customer service. The app's ability to detect customer locations automatically, increase sales and conversion rates, and provide estimated delivery dates are also appreciated. Merchants value the customization options it offers.

November 27, 2023

This app is amazing, and the support was incredible. They are worth the download

Eh, i art!
Canada
3 months using the app
August 8, 2023

Been using this app for over 3 years. Works great and anytime I have an issue (which is almost never and almost always caused by something I did) they respond within hours and fix it. Looks great on my site and my customers are loving it.

The Steady Hand
United States
About 4 years using the app
May 22, 2023

Amazing app, with an awesome support. Thank you for helping me eliminate that annoying white space and making my cart page look super good. I know I'm guilty of installing and uninstalling but I always come back for a very good reason. I can never find anything better :)

The Art of Cross Stitch
Singapore
Over 1 year using the app
Code Black Belt replied May 22, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team I Shop Circle

May 12, 2023

SC Shipping rates help our customers see the shipping costs quick and easy. Their customer support has always been quick and accurate , when we need help. I would recommend this app.

Big Cat Cables
United States
About 1 year using the app
Code Black Belt replied May 15, 2023

Thank you for the great review. We’re so glad to be a part of your store's success and also we're happy to support you in your growth.

Should you need any help, feel free to reach us back 😊

All the best with your business,
Customer Success Team I Shop Circle

May 26, 2023

The app works great - in additional - the service team is AWESOME as well. I had a question if something was possible and within a very short period of time they'd made a small tweak. That stuff goes a long ways for me. I truly appreciate Sebastian, Valentina & Maren who all pitched in to see to it that what I needed was tended to. Thank you!

Buttonworks.com
United States
2 months using the app
Code Black Belt replied May 29, 2023

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience using our app and with our support team, particularly with Sebastian, Valentina & Maren :)

Should you need any help, feel free to reach us back 😊

All the best,
Customer Success Team I Shop Circle

November 12, 2023

I would give 6 if I can, great staff very responsive they assisted me to solve the issue I was having on a Sunday.

Highly recommended

BodyKits.ae
United Arab Emirates
1 day using the app
April 28, 2023

The customer service is excellent; they respond very quickly and are helpful. The app is so easy to use that you don't need to know how to code.

Lhamo Pad
United States
Over 1 year using the app
Code Black Belt replied April 28, 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it! That's why we're available 24/7 for you.

Have a lovely day,
Customer Success Team I Shop Circle

Edited May 15, 2023

Very useful, it has solved an impasse on my website which was the calculation of shipping in the cart and the support is very proactive.

Andreza Chagas Brand
Brazil
About 1 year using the app
Code Black Belt replied May 15, 2023

Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best.

Should you need any help, feel free to reach us back 😊

Have a lovely day,
Customer Success Team I Shop Circle

August 4, 2023

I was impressed by the very quick and personal technical support and great solution. The communication was clear.

Cha Moods
Netherlands
12 months using the app
June 20, 2023

Ótimo aplicativo! Cumpre o que promete, fácil e rápido! Uma ótima opção para adicionar o valor do frete ao produto, e não somente no checkout

BullHof
Brazil
Over 1 year using the app
Code Black Belt replied June 21, 2023

We are happy to know that our app fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review!

We are always here to help 24/7!!

Have a lovely day,
Customer Success Team I Shop Circle