We installed the app yesterday. Then it come as a surprise that we have to pay 20/month to Shopify just to get this app to work. We pay that and get the required function from Shopify to work with this app.
Then we put several hours to tag our products just to get this app to work.
But it have a bug that cause it to not load the shipping prices and just loads so customer could not see any prices or choose any carrier. I contacted the support yesterday and today 17 hours later they blame it on Shopify and say thats a "Shopify issue". I contacted Shopify and they say that the issue is not from their side.
Everything works fine now when i deleted the app. Good customer service but horrible support from dev team.
What a waste of my time and money.
Install this app if you want waste your time, headache and lost of sales.
Embrace the Middle East Trading
Really quick support to help explain how it works and they helped talk me through configuration of the settings I needed for shipping rates.
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎 We hope our offer will help you :)
Excellent App and excellent support. It's exactly what we were looking for and the support are always fast to reply and very helpful.
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎
Thanks to Eric for the outstanding tech help after installing the app. Very helpful. Eric responded within the hour (even sooner). The app does what exactly what I need it to do. I installed a similar one prior, only to delete it. Very happy to have landed with this one.
We appreciate your feedback 🙏
Wonder Gears 3D Puzzle
work sometimes mostly its just a headache. would recommend the developers to spend more time as this app intended service is required
I used this apps. It uselful but is not easy to use. I email them to my issue but no reply yet. :),
Very easy to understand and very good customer service.
For me is a must have app! Thank you.
This app will work then while u sleep it will stop and will disable the shipping in your store, so you will wake up and find our messed up analytics and loss just because this app developer is a total rookie.
It doesn't work if you don't pay extra $20 ...you end up paying$33 a month to be able to use it is a trap
Thank you for your honest review. We literally state in the first line of our app description:
"In order to use Shipping Rules- Shipping Rates you must have Carrier Calculated Shipping (CCS) enabled. This feature might cost an additional $20 and this is not something we can control."
We also mention it again in the app's pricing section.
This is a limitation by Shopify and there are 3 ways to get this feature as a merchant:
1. You can subscribe for Shopify annual plan
2. You can subscribe to the Shopify advanced / Shopify Plus plans.
3. You can contact Shopify support and unlock this feature for an additional $20/month.
We stated that as clear as we could, I wish the people that read this review will be aware of it :)
Please let us know if there is anything we can do to help (or to get you to change your review)
Very helpful app. Customer support is great. They will attend to your needs right away! I am will surely recommend this app to everyone!
Thank you so much for the review!