Shipping Tags ‑ Shipping Rules

I recently experiencing outstanding customer service from the support team, and I can't praise them enough for their exceptional dedication to resolving issues swiftly and effectively. From the moment I emailed with the issue I encountered, their response was nothing short of impressive. Fixed and working great. Thank you.

The app is very convoluted to use initially but there are videos available so you will definitely need to review those first. A major issue is that this app does not work with our upsell app (Zipify's OneClick). Furthermore, I sent a request about an issue with the app and never received a response about what needed to be done inside their app; instead, they responded with how to set up shipping settings inside Shopify.

Went above and beyond to make sure this app worked for me! Thanks for all the help! I Highly recommend it!

This looked to be a lifesaver. Spent a little while familiarising myself with features and with setting up..... only to find out at the end that it’s not compatible for Australia. Looking forward to a region update soon.

work sometimes mostly its just a headache. would recommend the developers to spend more time as this app intended service is required

This app is amazing for us. No other words! You cannot understand how useful it can actually be for you until you try it!

I had a hard time setting up my rules as I have 4 providers in different cities and they are dispatched independently. First Alex helped us configure the rule for free shipping. He was very kind. But the gold medal for patience and dedication goes to Konstantine. We spent a few hours studying my cases, my providers, looking between both parties how to coordinate the rules so that the client receives a single option and within that option several hidden rules. The result was a success! The best? He tells me that his shift had ended an hour and a half ago and even so, he kept chatting with us until everything worked perfectly! The app is excellent! And the Custom Service is of brilliant human quality!

Fantastic service and support. Alex and I communicated via email on an issue I was having and we ended up deciding that my particular need didn't suit the software. However, I can absolutely tell you that my support ticket was met quickly and Alex went out of his way to understand my needs, communicate with me quickly, and see if we could make it work. This is a fine app that was easy to install and use, and I am happy to recommend even though my specific need was not what it was designed for. Recommended!

I had been looking for 4 weeks to try and get my promotions working and Alex stayed on until really late and helped me develop the right rules and configure them correctly in order to get them in place. This was the best service I have received from any of the app developers. I have spoken to at least 15 different apps in the last two weeks. Again, blown away by the world class service. I would recommend this app to anyone.

Initially I had trouble, but Vlad got me squared away. We sell some very small lightweight products that can be shipped 2 Day Express for very little additional cost. I tagged the products and created a specific shipping method, it works! Now I can advertise free 2 Day Express on many of our products and generate more sales.