Ship Shippify ‑ Shipping Rates , 43 reviews
I had been looking for 4 weeks to try and get my promotions working and Alex stayed on until really late and helped me develop the right rules and configure them correctly in order to get them in place. This was the best service I have received from any of the app developers. I have spoken to at least 15 different apps in the last two weeks. Again, blown away by the world class service. I would recommend this app to anyone.
Great support. I had a question that I was not able to figure out by myself. Vladimir helped me solve my problem in less than an hour! Thank you so much.
Constructive Feedback: You could include examples for a lot of settings in the UI. That's all. Keep up!
The app is very convoluted to use initially but there are videos available so you will definitely need to review those first. A major issue is that this app does not work with our upsell app (Zipify's OneClick). Furthermore, I sent a request about an issue with the app and never received a response about what needed to be done inside their app; instead, they responded with how to set up shipping settings inside Shopify.
I recently experiencing outstanding customer service from the support team, and I can't praise them enough for their exceptional dedication to resolving issues swiftly and effectively. From the moment I emailed with the issue I encountered, their response was nothing short of impressive. Fixed and working great. Thank you.
The app is easy to use in comparison to other apps we have tried. Support responds really fast which is a plus.
Thank you so much guys for your great assistance /guidance for me to achieve the result that I am wanting for our shop, Customer service is so great, apps is good, hopefully more feature for a more dynamic location like ours-NZ. Keep it up guys and hoping for more years of business partnership!
Thank you so much for your amazing review🙏 Our support team is always here to help you 24/7😎
This app is amazing for us. No other words! You cannot understand how useful it can actually be for you until you try it!
Thank you so much for your amazing feedback 🙏 I hope the app will be useful with your business😎
Fantastic service and support. Alex and I communicated via email on an issue I was having and we ended up deciding that my particular need didn't suit the software. However, I can absolutely tell you that my support ticket was met quickly and Alex went out of his way to understand my needs, communicate with me quickly, and see if we could make it work. This is a fine app that was easy to install and use, and I am happy to recommend even though my specific need was not what it was designed for. Recommended!
Thank you so much for your amazing review and feedback 🙏 Our support team is always here to help you 24/7😎
I struggled to find an app that would suit my shipping needs, and tried more than 10. This app was the only one that provided the flexibility I needed, and as an added bonus, it's one of the easiest ones to use! Changing costs, shipping times, or which products get which rate is all easily done in bulk. I had some issues with making some shipping rates being only available to certain countries, but when I contacted the team they fixed it up quickly.
Thank you so much for your review and feedback 🙏 Our support team is always here to help you 24/7😎