ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.

April 16, 2014

I don't write many reviews as I normally find myself too busy and simply forget. I felt compelled to leave one here, however. I was hesitant to sign up for any shipping service that cost money as we were doing our shipping through paypal multi-order shipping which is a free service. After opening our website and having to fulfill orders through ebay and shopify, we needed something to speed up and simplify the process. ShippingEasy does that. We are able to process our ebay orders in a matter of minutes a day, where it used to take us hours a day. Now we can focus on selling the product and getting it out the door, rather than writing packing slips and making sure customers are notified of shipping. This app does all that work for us.

I had a slight hesitancy to use this product as we had just bought several new dymo 450 label printers for shipping and this method required the use of a printer capable of 4x5 or 4x6 labels. To help with the cost of this purchase, their sales team waived our first three months of service fees which paid for the printer. Excellent service to start. Further, their support team personally called to walk us through the set up and show us the ropes, which was a huge help.

Here is the kicker. We were using paypal for shipping which automatically debited our account, which worked fine. However, using this service and the shipping partners they use endicia, and express, we can put all of our shipping charges on our business rewards card. Those monthly rewards pays for this service two fold.

So far, worth every penny. Thanks ShippingEasy.

kanVape
United States
12 months using the app
April 13, 2017

Spoke w/ Corey this morning and he was absolutely wonderful at helping me unravel several issues.

Sparkleberry Ink
United States
11 months using the app
January 23, 2015

We have been using ShippingEasy for over a year now. It's easy to use & integrates with multiple channels seamlessly. I have called a few times with some questions on how-to & always received a prompt follow-up & answer to my inquiry. I also didn't think the rates could get any better than Commercial, but when we had to upgrade to the $29/mo plan -- I received better rates on Priority & Express, which has paid for the service. They always offer great tips, up-to-date info & make it easy for small business to save on shipping in every way possible.

The Leotard Boutique
United States
11 months using the app
May 10, 2018

I have been using ShippingEasy for a long time. I'm impressed that when you call with a question a real USA based agent answers the call. That rep usually can answer and resolve an issued without having to be transferred. GREAT SERVICE!!!!!!!

Ohgenie
United States
11 months using the app
November 19, 2014

I love this app. Their customer support is fantastic (you call, they answer, and help) -- but even more impressive is the speed of updates / features. They pump out new features incredibly quickly, and even added a small feature that I called in to request on the phone! All I can say is wow.

Track Sculptures
United States
11 months using the app
March 19, 2014

Brittany N. at Shipping Easy rocks! Their customer service is an A+. Don't worry if you have any problems getting started. They are super friendly and will help you. I used a theme for Shopify and their customer service was horrible. To the contrary, Shipping Easy is rock solid. You will be very satisfied. Fast, easy, professional, and helpful. I went from very frustrated to completely satisfied.

Kirschner's Korner
United States
11 months using the app
July 13, 2016

Love the ease of use but would love it even MORE if you could sync Point Of Sale Orders! !

Super helpful and always courteous customer service!!

All around a great app and service! :)

The Body Lab
United States
11 months using the app
April 22, 2014

Shipping easy has been an invaluable asset to my business so far. While I am only shipping a few items a week, it still is my preferred way to ship. I just had an issue with one of my endicia accounts. Shipping easy was very quick to address the problem, Melody and I exchanged a few emails, and in no item the issue was resolved. Customer support like this is rare this day in time. I'm very glad to see their value to the customer and couldn't have asked for a more prompt and professional support. I'm a happy Shipping easy customer and plan to stay with them for a long time to come.

Robert Breeden

S&W Arms Online Store
United States
11 months using the app
April 1, 2019

We ship over a thousand packages a week and I have never had anything but a great experience with their software and customer service. It's refreshing calling a company and getting a real person immediately. Highly recommend to anyone.

Wheelin and Dealin
United States
11 months using the app
December 20, 2013

Absolutely the best and easiest shipping app on Shopify. It does exactly what I need it to do. Makes printing labels and packing slips an extremely easy process. Highly recommended.

Dorkees.com
United States
10 months using the app