ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-channel order management capabilities, including automation features like automatic label creation and InstantLabel. It offers various shipping options and rate comparisons, potentially reducing shipping costs. It also includes inventory management and marketing tools. Merchants praise its time-saving features and responsive customer support. However, some merchants have reported occasional syncing issues, typically resolved by the support team.

November 15, 2017

I had a problem and called Shipping Easy. Bailey was the best and solved my issue in under a minute! All of the people I speak to at Shipping Easy [I call often} always are helpful. Best service around!

Johns Crazy Socks
United States
8 months using the app
April 29, 2020

Helps our store keep up with the high demand we have for orders, lets our remote employees keep involved with the shipping process, easing up the pressure on HQ, and their chat is always able and ready to help with any issues or questions we have!

Original Skateboards
United States
8 months using the app
November 3, 2017

I had the chance to speak with Bailey today and he has nothing but great knowledge on how to use ShippingEasy to be efficient and effective. There was so much to learn from him but I did not want to consume his entire day. If I need to make another call, I hope I get Bailey on the phone. Thanks for the great work and information.

The Nothing But Company
United States
8 months using the app
August 14, 2019

I strongly recommend ShippingEasy. The app interface is super user-friendly and very straightforward. What even better is the support teams, they get back to any question I have really fast. A solid 5 star app.

OG Matcha
United States
8 months using the app
November 14, 2017

Wow....Shaquel embodies all the values any company would want on their team..a capacity not only to make you feel comfortable on a new app, but a passionate concern for your needs and sometimes silly questions. Thank you Shaquel and ShippingEasy for making our life 'easy' at Sniff and Barkens!

Sniff Barkens
United States
8 months using the app
July 6, 2022

I have been using Shipping Easy since 2015 on a different platform. I had 2 requirements when it was time to upgrade to Shopify. One is eBay integration and the other is ShippingEasy integration. I setup ShippingEasy to automatically provide custom packing slips for Shopify sales and eBay sales. Also, I offer rebates for some of my products which ShippingEasy prints at the same time as the packing slips. ShippingEasy prints the labels on my Zebra printer and provides a "Pay on Use" return label for the rebate products. The Zebra label printer and my Brother inkjet printer are attached to my desktop and ConnectEasy sends the labels and packing slips to the printers simultaneously. I use the ShippingEasy app on the phone or laptop when I'm out of town. The labels and slips are printed at the office and waiting for my partner to fulfill the orders. Returns are easy too. It takes 2 clicks to email a return label to a customer. It takes time to setup ShippingEasy to the level it's set for my shop, but it's time well spent.

Hinge Meister
United States
8 months using the app
February 27, 2019

Ive been using shippingeasy for about a half of year, even before i had shopify. I love them. I love the live chat they always have. Its extremely helpful and the customer service is exceptional. I REALLY appreciate that. Also, its easy to use! I cant think of any drawbacks honestly.

Phoenix Fire Products
United States
7 months using the app
June 8, 2016

Great, easy to use and easy to customize app. Flawless integration with Shopify. Extremely attentive and informed customer service. Well priced too! Highly recommend.

Jame Clothing
United States
7 months using the app
March 24, 2020

The customer support is phenomenal. The ease of use and connect-ability is amazing. We would definitely recommend this app.

Green Thumbs Garden
United States
7 months using the app
June 27, 2019

I tried another shipping app and they only offered chat and email support. There are so many little issues that can come up that are complex for someone that does not deal with all of the rules for each of the carriers. Shipping Easy offers phone support and they usually answer on the second ring or sooner without prompts like "push 1 for support". It is a human answering the phone. I recently worked with Donovan and he went above and beyond trying to solve my issue. It is a great service for the price. They also have inventory and other services integrated which can save you some money and headaches down the road. Get the service and don't think twice.

Pull Patch - Change Mind / Swap Design!
United States
7 months using the app