Reviews (602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.
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Here's the most important thing to know about ShippingEasy - they really care about service. There are lots of ways to ship online, including many great options like ShippingEasy - but they are easily the most proactive app/company I ever could have imagined.
I like to save money, so I've always used free shipping systems through PayPal and USPS. They were getting tedious so I decided to check out ShippingEasy. I punched through 300 orders in one night - and most incredibly, when I had a problem uploading a CSV, they CALLED ME! They saw the problem on their end and called me with a suggestion to fix it.
Here's how impressed I was with that level of service. It's the last Friday to get Christmas orders out and I wanted to take the time to write this review so fellow Shopify store owners could hear the difference in service at ShippingEasy.
Any and every time I have had a question, the Shipping Easy support line staff has been able to talk me through a quick and painless solution. They are pleasant, professional and ALWAYS available. This is certainly the best customer service I have ever experienced. Kudos!
We LOVE Shipping Easy! Moving from stamps.com to Shipping Easy is one of the best decisions we've made in 2014. Their user interface is super easy to learn and their support is responsive and informative. Great product!
So far so good. We switched to ShippingEasy after working with a low-cost budget label creating software but they were incredibly analog and took way too long to create, sync, and print labels with Shopify. ShippingEasy has allowed us to cut our fulfillment time by over half. The features I particularly like are the automation of label creation based on rules, and InstantLabel which will automatically print the labels. This has allowed us to go from creating each label one-by-one, copying tracking over to Shopify, and printing and packing with our old system (~1.5 hrs a day before being able to pack), to now coming in each day and having all the labels automatically created, printed, synced, and ready to ship.
There are still some things that need to be addressed (like some orders not being synced automatically...I've been waiting on a fix for this one for the last 3 months) but overall, I really don't have much to complain about.
Increased our shipping efficiency 3x. Incredible support and product.
The name says it all. Shipping Easy really made my shipping easy. Customer service was super friendly also.
Have to pay a monthly fee to get the lower rates, but we ship so often that we end up savings TONS of money monthly from the discounted rates even with the fee included. The order syncing has also worked well for us, we haven't had any issues.
We've been using ShippingEasy since the fall of 2016 and are extremely pleased with their service and customer support. We would recommend this to all that are looking to have all their sales pulled into one source for shipping...it's like their name says - ShippingEasy!
I worked with Brandon Harrison today just after installing the application....Knowledgeable isn't a word I would use because the word doesnt carry enough credit!! If I need to ever call back I sincerely hope I get him or another rep just like him
We are never disappointed when we need help. More company's should give this much attention to "GREAT" customer service. Thanks support team for all you do.