Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

April 17, 2013

Great company and customer service!

ScreenPlays Eyewear
United States
5 months using the app
July 11, 2017

We are a small fulfillment center that uses Shipping Easy to integrate with our client's Shopify stores to fulfill their orders.

The customer service from Shipping Easy has been vital in allowing us to move our business forward!

With their help, we have been able to setup the software to run multiple stores and process out client's orders with ease...

James, Jessica, and a few other team members have been invaluable!

I highly recommend Shipping Easy to help you fulfill your orders!

Fabricultradeals
United States
5 months using the app
September 6, 2018

Just started on SE, but the setup was smooth as Jacen and the customer service team there were very beneficial. They made it easy to ask questions and to work toward getting the very most of the services SE has to offer, with a much lower rate than our previous system.

BREKX
United States
5 months using the app
March 21, 2014

ShippingEasy is amazing!!! I've used OrderCup before and ShippingEasy is by far a much more superior product. It helps my company to save so much time processing online orders. I'm constantly impressed by their extremely responsive customer support and the level of detailed product knowledge of every representative I've ever dealt with there (via phone and chat). And they are constantly making updates based on customer feedback. This is a great solution and company!!!

Leckerlee
United States
5 months using the app
February 4, 2014

I had been using the cut-paste method with USPS...and then our company was suddenly on The Today Show and the orders came flooding in. I looked at one other shipping app and it was a pain to set up. Shipping Easy was quick and easy to set up and we were able to get those boxes out the door! If your shipping volume is picking up, I totally recommend this app. I can't imagine business now without it. The support is excellent and the app works well. Don't hesitate to purchase.

Hudson Henry Baking Company
United States
5 months using the app
May 23, 2019

Great app, works seamlessly with Shopify and Amazon! Syncs everything together and superb customer service!

WaveBuilder
United States
5 months using the app
May 10, 2018

We've recently switched from a much more expensive system to shipping easy and are super please so far with how things are working. The customer service team is always available and super helpful, especially Matthew and Isabel- thank you! Being able to integrate multiple stores is helping to keep our business running smoothly

Joyfill
United States
5 months using the app
Edited December 17, 2019

We decided to change from a 3rd party fulfillment center to doing it ourselves but we weren't sure how to handle shipping and manage our inventory. ShippingEasy does this for us, along with customer marketing. We should be able to remove the other app that we use just for customer marketing. ShippingEasy's customer support is amazing too! I have been able to chat for a few minor questions and then had a great onboarding call to get everything set up. I highly recommend ShippingEasy.

Update 12/17 - we have been using ShippingEasy for about 4 months now and the company is still amazing! The app is easy to use, shipping is extremely easy with great rates, and customer service is top notch. The representatives answer my questions and provide instructions so I'm able to obtain the information I need on my own. Melody was very helpful this morning when I chatted with her.

Pur Carbon
United States
4 months using the app
November 12, 2013

We love this App, We are very happy with the ShippingEasy app! It's easy to use and their Customer Service is great. I can now ship from my Shopify store, it then notifies the customer the product has been shipped and allows for tracking. Great APP!

Fantasy Fitness Wear
United States
4 months using the app
May 29, 2020

the support staff is the differentiating factor with Shipping Easy. Shipping Easy's support is phenomenal. They respond quickly and with helpful answers, and support issues are resolved very fast. It's a huge difference between them and other competitors.

Pristine Sprays
United States
4 months using the app