Overall rating
4.1
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and competitive shipping rates. They value its automatic tracking updates, return label generation, and batch processing capabilities. The app's support for multiple carriers and responsive customer service are also highly praised. Merchants find the automated email feature with tracking information a significant time-saver, making this a cost-effective and efficient shipping solution.

September 15, 2023

As a new e-commerce business owner Shippo has been so easy to work with. They have an extensive amount of knowledge within their team, which was invaluable when setting up our business and getting ready to launch. The integration with Shopify is seamless with a very simple, easy to use interface. The support team is highly responsive. We've been using them for all of our shipping needs for well over a year. We are extremely happy with Shippo and everything they do for our small business.

The Promise Soap Company
United States
Over 2 years using the app
Shippo replied September 18, 2023

Hello,

Thank you for your review! Our goal is to make shipping as effortless as possible and we're thrilled to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@goshippo.com. We'd be happy to help!

Thank you,
Shippo Support

October 18, 2023

Thank you for your App.

Soeks.Store
Canada
4 months using the app
Shippo replied October 20, 2023

Hi there,

Thank you for your review! If you ever need support in the future, please reach out to us at support@goshippo.com. We'd be happy to help!

Thank you,
Shippo Support

Edited November 30, 2016

Update: Still working great for us in Fall of 2016!

We just started using Shippo and have been extremely impressed! Not only is it saving us a bunch of time (no longer have to manually enter information for every shipment into USPS, then mark orders fulfilled, copy tracking info, etc.) the rates seem to be even cheaper. We had one small issue, and received a near instant response from the developer. Definitely recommend!

Dash Bitters
United States
Over 9 years using the app
June 5, 2014

Hands down the most user-friendly, cheapest, and time saving shipping app Available. And its FREE !

Alpha Clothing Co. | Aesthetic Fitness Wear / Bodybuilding apparel | Stringer Tanks, Tees, Vests
United States
Almost 9 years using the app
May 18, 2014

Such an easy app to use. Completely integrates me store with a shipping platform. Excited to see what these guys come up with in the future.

5 stars easy. Support is amazing too.

The Pet's Tech
United States
About 8 years using the app
October 24, 2017

This is the fastest ap we have found to print complicated labels with every box being a different size and weight. They were recently able to fix a glitch we were encountering and followed up on it after completion which was nice. We do heavy volume and their ap is twice as fast as the other few we have tried. When you have hundreds of labels to do that makes a big difference. Also their negotiated international rates with DHL are quite good. Better than I was able to get on my own.

The Cookie Countess
United States
About 8 years using the app
May 28, 2014

This app has saved me SO MUCH TIME! It's the only app I am 100% happy with. SO IMPRESSIVE - MUST HAVE!!!!!

Allied Maker
United States
Almost 8 years using the app
October 23, 2018

Excellent app and customer service! Inexpensive shipping rates and easy to navigate interface is a plus :)

LED Grow Lights Depot
United States
Almost 8 years using the app
March 31, 2014

Awesome APP, great customer service! IF you have a new store and don't ship enough for pay $25+ a month for shipping apps like Shipstation or others, THIS IS IT! Only pay .05 cents for EACH label you print!! I love it, saves you money on shipping rates also! USPS Priority Flat rate envelope at the store is 5.60, here is it 5.05!

GO ALL DAY® Athletic Apparel
United States
Over 7 years using the app
October 13, 2015

We Love Shippo! It's user friendly, easy to understand interface has streamlined the shipping aspect of our business as well as has helped keep it very organized. Everything you need is just a click of a button away, and it is set up in an order that guides you along and covers all bases without much thinking required on your part :)

Fairygirl
United States
Over 7 years using the app