Reviews (552)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.
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Easy to use, but limited in some options
Hello,
Thank you for your review! We're glad you're enjoying Shippo and would love to hear how we can make this integration even better. Please reach out to us at support@shippo.com with any additional feedback. We're happy to help!
Thank you,
Shippo Support
A very user-friendly app!
Hello,
Thank you for your review! If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!
Thank you,
Shippo Support
UPDATE:
If you use this app to ship internationally, make sure to check the rates on the actual shipping company's website. I had over $41 in fees from UPS that were not disclosed, alluded to, or even mentioned when given my quotes from Shippo. I suggested that they at least put a link to these additional fees, as I could have selected USPS for $6 more through the Shippo portal and not been charged $41 by UPS. Just do your own homework about international fees first - as there are some that are hard to find (UPS's own calculator didn't have some of them, nor a link to their brokerage fees).
ORIGINAL:
This app is easy to use and I love not having to search rates and type in destination information! I did compare pricing for my first couple of shipments and Shippo's rates were either lower than the rates I get for my existing corporate accounts for FedEx and USPS and in just a couple of instances (usually for packages under one pound) the same. So now I don't look anymore since I know I'm getting a better deal using Shippo and it's so easy.
Overall, this is a wonderful shipping app. We've been using it since the beginning, and it allows us to streamline communication with our warehouse, and keep track of all tracking information.
There are a few features we would like to see but the team has been quick to improve the application, so I'm sure it will continue to get better over the coming months.
Could. Not. Be. Easier! Plus, they save us a bit on the cost of USPS shipping at our shop https://www.BIYHomebrewSupply.com , which is awesome! Now, what could make it 5 stars? If the FedEx and UPS integrations got a tiered discount like the USPS integration does. That would be most helpful.
We've been using Shippo for years. Most of it works great, but when trying to process multiple orders at once we almost always have a few fail and it causes a lot more work for us. Also wish they had a white list or default shipping method by default as we end up sometimes selecting the wrong one and having to refund label (wait 30 mins) then make another using the correct method.
Great app and great shipping rates. Excellent customer service, fast replies!
This app is probably the best app you can find for free to help you do shipping labels. I only give it 4 stars because it has a small amount of bugs sometimes and there are some features that could be left do be desired. However, their customer support is great and the features of the app that you get for free are also great. They also have a nice free API.
just intalled the Shippo app....very easy to use / navigate....the return shipping label option very helpful (automatically flips the address's!) and the rates that Shippo gets from the carriers are great!....and the support team is very repsonsive / helpful!.....great team all around!.....
pretty easy to integrate and a time-saver for sure!