Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

January 16, 2017

Great app and highly useful for our website.

Outsourcesol
United States
Over 3 years using the app
March 24, 2021

I've been a Shippo customer for a few years now - I just finished a comparison of 25 shipping apps to make sure Shippo is the best and I'm sticking with Shippo. I couldn't find another app that could come close to doing what Shippo does for us price-wise and ease-of-use wise. Competitors like ShipStation are super complicated and the only way to ensure getting the cheapest rate every time is to manually go through each and every order - no thank you! I have also been getting excellent customer service, especially recently.

Doubletake
United States
Over 3 years using the app
February 18, 2014

The search for cheap & easy shipping ends here!
One of my struggles in starting an online boutique has always been finding the best shipping method.
This application allows you to compare the shipping costs for each individual package from all four big shot carriers that dominate the delivery market (FedEx, UPS, TNT, & DHL) but also the smaller, local shipping providers. I have never been so excited over an app before, this one makes shipping a breeze. There are no commitments if you just want to try it out, you will only be charged after you have purchased a shipping label. I've done a lot of research and have compared several companies that provide this same service but none have met the awesome benefits and low cost service this one does. The customer service I have received has been outstanding, both friendly and helpful. I had an error printing one label because I provided an incorrect shipping address and received an e-mail containing the issue and solution a few minutes later.
You will love Shippo, give it a try!

TexasRoots
United States
Over 3 years using the app
July 23, 2021

I've tried a few of the shipping apps and I'm quite shocked to see this app with a lower review rating than some of the others. I've been using it for several years and it does what it should be doing. Print labels in bulk!

Reactive Concealment Holsters
United States
Over 3 years using the app
August 8, 2016

This is a great app. It makes shipping very easy.

Poppy Smooches
United States
Over 3 years using the app
November 30, 2015

This is a must have app. Not only is it easy to use once set up, the customer service is fantastic. I had a slight issue creating my first label and got a response from customer service within five minutes! Wow top notch! Highly recommend this app.

Jewelshart Inc
Canada
Over 3 years using the app
February 22, 2014

Great app and interface with even better customer service! Easy to find the best rates on carriers and print it out right there.

There is no better free app for this!

Styleuno
United States
Over 3 years using the app
Edited September 13, 2017

Shippo has saved so much time for our company. Instead of manually typing each label on USPS, this app has helped us create, download and print labels quicker than ever. Now we don't have to sit for periods of time typing labels and have this automated amazing app to do so. We highly recommend this app!

Alex Mika Jewelry
United States
Over 3 years using the app
March 22, 2017

I love Shippo app! It's extremely easy to use and it has the best rates (and I've checked many different options). Also, Shippo has great integration with Shopify and other apps, and orders appear right away in the system. For our tea subscription boxes it was very important to provide a return label for our customers. And with Shippo you can create a return label, but pay for it only if customer decided to use it, which is very convenient. 
For the international shipping Shippo pulls out all the product information for custom forms, which makes the whole process much faster.
 Can’t be happier!

Hello Tea Club
United States
Over 3 years using the app
May 1, 2014

Shippo has made my shipping so much easier! Its easy to set up, a good price and the customer service is unreal. Very happy that I found this app and will continue to use over and over again.

9monthslove
United States
Over 3 years using the app