Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

Edited January 20, 2020

Had an issue with a tracking number but I was contacted by Shippo and it was resolved quickly. Overall since using shippo I never experienced any issues. This issue was an isolated incident but it was resolved accordingly.

Schilver Jewelry
United States
Over 2 years using the app
March 31, 2014

Easy to integrate with your webstore. Simplifies your fulfillment process and saves lot of time going back and forth on various shipper suppliers websites. The best part, no monthly fees, YOU just pay $0.05 per shipping label.

Cutie Bees
United States
Over 2 years using the app
July 21, 2014

Super easy to get up and running and I'm not really all that technical. I printed my first label without any problems. Thanks so much!

Elegant Rose Boutique
United States
Over 2 years using the app
July 8, 2018

Love this app. This has been the one and only shipping app I have used since opening my online store. Any questions are always answered right away. Works seamlessly with shopify themes and it's easy to create and print shipping labels.

Puck Abby
United States
Over 2 years using the app
July 5, 2016

makes shipping very simple. Thanks shippo!

Irasoffs
United States
Over 2 years using the app
June 2, 2017

THE BEST shipping program! Makes things so much easier and easy to use with Shopify!

Cute As A Button Baby Boutique
United States
Over 2 years using the app
August 5, 2016

Great alternative to the built in shipping option. Specially great for mass shipments.

Dbzfoils
United States
Over 2 years using the app
August 22, 2018

Shippo is the single most important app on my Shopify site. I'm not sure how we'd operate with out it. So easy to use. Amazing customer support. Get it.

Brewometer
United States
Over 2 years using the app
February 14, 2018

User-friendly and a great support staff. We've had a couple hiccups but that happens with any company. What I value more - is the response and the openness to listen to clients...which you will find here. Keep it up Shippo.

Shopsimplyworkout
United States
Over 2 years using the app
December 14, 2017

Have been using Shippo for quite sometimes. It is easy to use, syncs with Shopify no problem, and the customer service is excellent. Will keep using Shippo and would recommend it!

Windys Sukiyaki
United States
Over 2 years using the app