Reviews (552)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.
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I love shippo and their fantastic customer service! I could not be happier. Their system is easy to use, efficient and affordable. An excellent choice for all your shipping needs!
Shippo is extremely easy to transition to and use! The customer service had patience for all of the tedious questions that I had for them! I highly recommend Shippo :)
I had an amazing experience with Shippo's customer service! They followed through fixing a software interfacing issue between themselves and a third party app called Webinterpert.
If you need help with adding additional insurance, better shipping rates- this app is amazing!!! It has saved me. I send out high value orders overseas and within NA, and this makes it super easy!!! Incredible customer service, from quick email responses and even phone calls. I highly recommend this app.
Love that you pay per label/per use rather than a monthly rate. Access to great shipping rates. Superb customer service. Love this App for our little shop! Would love to see the ability to merge/combine orders in the future (for packing slip purposes and shipping multiple orders with one label/tracking number).
I have used Shippo for quite a while. Haven't had any issues so far. I like that it also works with ETSY, EBAY and other marketplaces. Shippo saves me from having to copy and paste the information. I have tried others but Shippo by far has been the best.
Shippo has been so easy to use and their customer service is fantastic! I would recommend Shippo to anyone!
We've used this app for a few years. For the most part it's worked great! Recently it stopped marking orders as fulfilled on Shopify. I went to disconnect the app and read it. Now I get an error, "Shopify could not validate your access." when I try to connect it. Updated review - Shippo fixed my issue quickly! We're back up and running!
Thank you for your review and feedback. We're sorry to hear that you're having issues with connecting the app. One of our team members has reached out! If you have any other issues, please don't hesitate to email us at support@shippo.com.
Thank you,
Shippo Support
I've been using Shippo since the beginning of 2015 and I literally couldn't be happier that I've stuck with it. Shippo has the best rates compared to any other app and the user interface is very user friendly. I would recommend this to anyone starting a Shopify store.
Before trying Shippo, I used usps.com, then stamps.com, then another shipping app made for Shopify. None of them saved me money on shipping, despite their claims. Shippo is the only app I've used that actually saves me a noticeable amount! It's easy to use, keeps track of everything in case you forget to record it for your bookkeeping records, and automatically updates your Shopify orders with tracking info, so that Shopify can send your customer shipping notification with tracking. I've looked at Shopify's new shipping app and as it stands today, Shippo is still better!
Edited on 11/7/2017:
Just want to say that we're still using and LOVING Shippo. I can't believe it's been two years already, but what a huge difference they've made for our business. Shipping is streamlined and has saved us an incredible amount of money these last two years. We still highly recommend them!!!