Reviews (536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational ...
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I use Shippo strictly because I need USPS manifests for when the mail carrier comes to our shop, so they don't have to scan a couple hundred packages. That said, I have 3 complaints with the system. 1) Their developers roll out changes to the application without testing....so you will be in a groove, needing to get shipments out and boom...something that has historically been working is not ...
Their default package does not work for Shopify customers per their customer support. Unless your product weights including packaging are completely on spot then you will have to override the default package templates. Also when you buy the label it does not go directly to your printer, a separate window opens to download the PDF then you have to hit print and the printer window opens. Too many ...
Warning for users with Canada Post API integration
I cannot speak for all Shippo user experiences. We are a Canadian e-commerce company using a commercial Canada Post account with API integration. In our case, the app has singularly failed to live up to its core promise of time and money savings. I have no doubt that Canada Post is likely most at fault, but Shippo should not be "pretending" that ...
Hello,
Thank you for your honest feedback about the Shippo platform and how it is working for you. We are so sorry you ran into trouble with Canada Post and batch printing.
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Customer service is fairly non existent. They just don't reply. Have been trying to get this working for a week and frustrated at lack of support and responses.
Hello,
Thank you for leaving this feedback and we're so sorry to hear you were running into trouble in Shippo. We also apologize for the delays you ran into. We strive to get ...