Reviews (535)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational efficiency.
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Amazingly quick and easy to setup and use. My only complaint is I can't add my logo to shipping labels. If that option were available this is a definite five star app.
www.SendaPenguin.com
I have done price comparison on another app and USPS for over 20 + shipments. Most of the time the price is the same. Wish there really was a discount.
Great, if you're managing a single store. Managing multiple stores with this app doesn't work well at the moment (6-28-14)
EDITED : after a few months of use Shippo turns out to be an excellent and reliable solution, once it has been setup properly. There are still a few limitations in Europe : - You cannot schedule a pickup with DHL , will get an error - You cannot create return labels with DHL (won't work, whatever you try)
Hi there,
Thank you for your honest feedback about Shippo! We appreciate this kind of feedback as it helps us improve our platform!
We apologize for any confusion with customs forms for intra EU shipments. We definitely understand the need to opt-out of customs forms at times and we've recently added this feature to our system!
If you have an intra EU shipment, you can no select the "Opt-out of customs" checkbox when creating your shipping label. This will allow you to generate the label with no customs form.
Regarding pickup scheduling and return labels, we would love to assist you further with this! Please reach out to support via chat/phones beginning at 9 AM PST M-F, or by email from 6 AM - 6PM PST M-F.
Thanks,
Shippo Support
A very user-friendly app!
Hello,
Thank you for your review! If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!
Thank you,
Shippo Support
Great app! I used it to get started with shipping pretty easily. Lots of documentation around it. I recommend it.
I've not used the app yet but can you add DPD to the list of shippers?