Reviews (552)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.
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First off, Susanna is always very quick to respond, very polite, and very knowledgeable. I had a question about shipping and though it was not directly a Shippo question, Susanna was able to help me out and point me in the right direction.
I'm new to the whole e-commerce shipping thing so I've had a lot of questions so far. I must say, the customer service with Shippo has been beyond fantastic. I'm a HUGE fan of this company, great people!
I'm always skeptical of free apps, but I'm only a small business that doesn't want to pay $20+ a month on top of my Shopify fees just for a shipping app. Shippo gets the job done very efficiently for what it's worth; only 5 cents per label? Deal.
Very pleasant experience with customer support. I use the app a lot for international and domestic shipments. Had to process a refund for some labels after some errors. I went ahead and wrote an email to customer support and they got the issue resolved within less than 24hrs. Will definitely keep using the app!
Thanks for your fast response, Rebekah!
This is a MUST for new websites just starting out. No monthly fees. I wish they add a feature where we can ship without knowing the buyers email address and be able to paste the TO address just like stamps.com. But this is much cheaper than stamps.com and very easy to use. Good support staff as well!
I love this app its simple amazing, easy to use and now that they added to ability to create labels for offline orders its even better
Very easy to set-up and use. Saves us money and time. Love it.
Great and fast services! Great Rates! I Had a little issue setting up my orders and Adam S. was there to help. Thank you very much!
It took a little while to get it going and a bit of back& forth with the app developers but we got it working and it's working well with Canada Post. It works with my Canada Post contract account. Worth the persistence, but it wasn't working at first and that pretty frustrating.
Excellent app, allows for mass shipments and significantly reduces time!
Works great! Love that I can get a scan sheet for my post office by using this app for printing Shopify & Amazon orders. I had an issue with my account not working for some odd reason. Customer service took care of it right away!