Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

October 16, 2018

I have enjoyed using this app to help with creating return labels for customers. Recently, I had an issue and contacted the support team and they responded very quickly (within a few hours) and they were able to help with different suggestions which ultimately helped me solve the issue at hand! I'd definitely give this app a shot if you're looking for a way to manually create return labels to send to your customers.

Shop Rebel Chic
United States
6 months using the app
December 17, 2015

We cut our shipping times down by 75%. This app has been incredible and worth every penny...which helps too that it's only pennies per label and not a significant monthly fee. (I'd recommend getting 1/2 sheet shipping labels to use along with it.)

Zaca
United States
6 months using the app
June 11, 2014

Love the app! Saving money and the customer service is excellence. I called the number provided and received a personal call to explain every feature of Shippo and answer all my questions. Best app I have downloaded!

Maverick's Boutique
United States
6 months using the app
July 6, 2021

Shippo really made shipping orders with my website seamless. Having to type in every address from every order was tedious so being able to connect the two really saves me time.

Solei Crafts
United States
6 months using the app
June 27, 2014

I'm so glad I started using this app! It makes shipping orders SO much easier and faster! I totally recommend it!

So Enticing
United States
6 months using the app
December 31, 2014

Have tried others with monthly subscriptions. For small order amounts this is the best app so far. Keep up the good work!

SolidStand
United States
6 months using the app
December 17, 2015

We started using Shippo in July and thought it was great. It saved us time and money in handling fulfillment. But the real test came as we hit this year's holiday rush. Shippo saved us more time and more money and made this year's holiday rush our most efficient one yet. THANK YOU SHIPPO!

Hplhs Store
United States
6 months using the app
August 8, 2016

Very easy to set up, and use. Has option for 4x6 labels which is a must if you ship a lot.

Pnwvintage
United States
6 months using the app
September 22, 2020

Saves us time and money. And the few time something goes wrong, customer support has been able to fix it every time within a couple of hours.

Sprigbox
United States
6 months using the app
September 23, 2015

I had a few glitches getting Shippo to work with Canada Post, but that got straightened out in no time. Now I'm printing labels faster and cheaper than if I were to go to the post office.
Shippo really shines when it comes to customer support. They'll answer any question professionally and on time.

I also tried other shipping label apps, but the Shippo dashboard is by far the most intuitive.

Funky Moose Records
Canada
5 months using the app