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Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and competitive shipping rates. They value its automatic tracking updates, return label generation, and batch processing capabilities. The app's support for multiple carriers and responsive customer service are also highly praised. Merchants find the automated email feature with tracking information a significant time-saver, making this a cost-effective and efficient shipping solution.

June 27, 2014

This app has made shipping SO much easier and it's extremely easy to use. You can print packing lists as well as labels and the customer service is readily available and supportive. Great job, Shippo!

United States
12 days using the app
September 23, 2015

I had a few glitches getting Shippo to work with Canada Post, but that got straightened out in no time. Now I'm printing labels faster and cheaper than if I were to go to the post office.
Shippo really shines when it comes to customer support. They'll answer any question professionally and on time.

I also tried other shipping label apps, but the Shippo dashboard is by far the most intuitive.

Funky Moose Records
About 1 year using the app
October 12, 2015

Great app and a helpful support team. I would definitely recommend it.

Heat Hot Sauce Shop
United States
About 1 year using the app
Edited June 2, 2015

I co-run a small hot sauce company, but also work a full time job so time is often a precious commodity. Shippo is absolutely the most essential app we have. It streamlines the shipping process to an amazing degree and is a wonderful timesaver.

Shippo integrates seamlessly with the Shopify store, meaning it only takes a few clicks to import all of the most recent orders and generate USPS pre-paid shipping labels. It saves me all of the hassle of going to the post office, the pain of manually entering shipping information, and it even saves me a decent percentage because the USPS prices through shippo are lower than what I am eligible for myself. All in all, and wonderful app.

For folks that run outside funding events, such as Kickstarter campaigns, this app is also wonderfully useful. The batch import function allows you to upload a spreadsheet containing all of your customers then generate shipping labels for everyone in that spreadsheet with one click of a button. It helped make Kickstarter order fulfillment much less painful.

All in all, 5/5 stars!

Dr. Stadnyk's Hot Sauce
United States
About 1 year using the app
November 18, 2015

We love, love, LOVE Shippo!

We are about to enter our second Christmas sales cycle and Shippo allows us to handle shipping stress-free. There is so much to love: low shipping rates from multiple shipping carriers, low 5-cent per label fee, intuitive website, seamless integration with Shopfiy, prompt and cheerful customer service, and so much more!

Most recently, we received our first international order this week. Without thinking I first went to to learn all about international shipping - and oh what a headache of forms, fees, regulations, and mind-blowing government red tape. Just to send our product overseas.

Then it hit me - "log into Shippo". Doh! I did and image my glee as I went through the normal steps for fulfilling my orders and international shipping was an option! Not only that, but they make sure all the proper forms are filled out, etc. It was so, so easy.

I'm thrilled to know companies like Shippo exist. This is the future of business, and companies like Shippo prove there is still good in humanity.

The Little Popcorn Shop
United States
About 1 year using the app
May 10, 2016

Shippo is great! We get the best shipping rates and we're also able to print the labels within seconds! The customer support is available all the time and respond extremely fast resolving any issues or questions you might have!

Free Life Christian Apparel
United States
About 1 year using the app
July 28, 2015

This app has cut down on the amount of time our shipping team needs to get the product to our valuable customers. The shipments are done faster and easier and looks more professional. We are very happy with this app and support they have provided. Thank you!

Just One Africa
United States
12 months using the app
April 2, 2016

This is an awesome app. Transitioning from Etsy to Shopify was a struggle, and shippo made fulfilling orders a million times easier. We love it.

Soco Fragrance
United States
12 months using the app
April 29, 2015

Shippo has saved us a lot of shipping costs and really helps to speed up the fulfillment process. Definitely would recommend this to any small business looking for a more efficient way to ship products.

Simply Skinny Ties
United States
12 months using the app
May 21, 2020

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks!

United States
11 days using the app