Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and seamless integration with Shopify. It's praised for time-saving features like automatic tracking updates and bulk label creation. The app supports thermal label printers and simplifies international shipping by pulling product information for custom forms. Merchants also value the return labels feature, which only charges when used, and some report better rates than Shopify's own shipping rates.

September 29, 2017

Just amazing support and easy to use multichannel solution with CN22 support etc. A must for any real company!

Mmore Cases
3 months using the app
June 27, 2014

I'm so glad I started using this app! It makes shipping orders SO much easier and faster! I totally recommend it!

So Enticing
United States
6 months using the app
October 9, 2016

just works -- no monthly fees, great for a startup!

United States
3 months using the app
October 23, 2015

Very clean and user-friendly app. We've tried other shipping apps, but by far this is our favorite. The customer service is also excellent and always very helpful. This is one of our must-have Shopify apps. :)

United States
4 months using the app
June 19, 2018

I've been using Shippo for a couple months now & absolutely love it!! It has made shipping very easy. It's easy to use & I've only had to contact support once & was taken care of quickly. It has a few options that we didn't have before & now has me spoiled. I would hate to go back to the program we were using before!

United States
About 2 months using the app
May 21, 2020

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks!

United States
11 days using the app
January 20, 2015

I made it through Christmas sales season with FLYING COLORS. Thank you Shippo! You are affordable, and you made my life manageable!!!!!!

The Supah Market
United States
4 months using the app
March 11, 2014

Very happy so far and the customer support is great!

Twister Sister Training Videos
United States
5 months using the app
October 31, 2016

I have been using Shippo for over a year. Great customer service.

United States
2 months using the app
November 20, 2014

Shippo is great! Definitely the easiest label service we've found by far. It plays very well and very easily with Shopify too.

THAC Store
United States
4 months using the app