Reviews (547)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
June 11, 2014

Love the app! Saving money and the customer service is excellence. I called the number provided and received a personal call to explain every feature of Shippo and answer all my questions. Best app I have downloaded!

Maverick's Boutique
United States
6 months using the app
July 6, 2021

Shippo really made shipping orders with my website seamless. Having to type in every address from every order was tedious so being able to connect the two really saves me time.

Solei Crafts
United States
6 months using the app
June 27, 2014

I'm so glad I started using this app! It makes shipping orders SO much easier and faster! I totally recommend it!

So Enticing
United States
6 months using the app
December 31, 2014

Have tried others with monthly subscriptions. For small order amounts this is the best app so far. Keep up the good work!

SolidStand
United States
6 months using the app
December 17, 2015

We started using Shippo in July and thought it was great. It saved us time and money in handling fulfillment. But the real test came as we hit this year's holiday rush. Shippo saved us more time and more money and made this year's holiday rush our most efficient one yet. THANK YOU SHIPPO!

Hplhs Store
United States
6 months using the app
Edited November 7, 2022

SHIPPO! PLEASE - stop making changes. Everything was going great, then BAM, no longer great. When I select orders in the shopify system (let's say 50 orders) those 50 orders no longer show up in shippo. They now have 3-4 random orders added to my new search term. Leaving so much room for error. What was once an easy quick part of our workflow now no longer works like it used to. Bummer.

Gigi and Max
United States
Over 6 years using the app
August 8, 2016

Very easy to set up, and use. Has option for 4x6 labels which is a must if you ship a lot.

Pnwvintage
United States
6 months using the app
September 22, 2020

Saves us time and money. And the few time something goes wrong, customer support has been able to fix it every time within a couple of hours.

Sprigbox
United States
6 months using the app
February 4, 2024

Grand rates and easy to navigate!

Olympia Vintage Collective
United States
5 months using the app
Shippo replied February 6, 2024

Hello,

Thank you for your review! We're glad to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

September 17, 2014

UPDATE:
If you use this app to ship internationally, make sure to check the rates on the actual shipping company's website. I had over $41 in fees from UPS that were not disclosed, alluded to, or even mentioned when given my quotes from Shippo. I suggested that they at least put a link to these additional fees, as I could have selected USPS for $6 more through the Shippo portal and not been charged $41 by UPS. Just do your own homework about international fees first - as there are some that are hard to find (UPS's own calculator didn't have some of them, nor a link to their brokerage fees).

ORIGINAL:
This app is easy to use and I love not having to search rates and type in destination information! I did compare pricing for my first couple of shipments and Shippo's rates were either lower than the rates I get for my existing corporate accounts for FedEx and USPS and in just a couple of instances (usually for packages under one pound) the same. So now I don't look anymore since I know I'm getting a better deal using Shippo and it's so easy.

HummingbirdHQ.com
United States
Over 9 years using the app