Reviews (536)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational efficiency.

September 23, 2015

I had a few glitches getting Shippo to work with Canada Post, but that got straightened out in no time. Now I'm printing labels faster and cheaper than if I were to go to the post office.
Shippo really shines when it comes to customer support. They'll answer any question professionally and on time.

I also tried other shipping label apps, but the Shippo dashboard is by far the most intuitive.

Funky Moose Records
Canada
5 months using the app
Edited January 29, 2019

Super easy to use and it just plain works. Customer support via email is very responsive. You can easily add your own shipping carrier account numbers if you have them. By default you can use the Shippo rates which are very good for small business. A+

Vero Frescobol
United States
5 months using the app
May 17, 2016

Great app! enough said! It is really easy to use, support is amazing and reliable, I don't think I would switch anytime soon

Azucar Maria
Canada
5 months using the app
November 7, 2016

Great app, helps us with shipping labels and return labels.

Designer Handbags Outlet
United States
5 months using the app
December 6, 2021

So far so good! Integration with Shopify seems to work really well, it even brings in orders that I create, in addition to customer created orders. Allows me to print professional looking labels on my thermal printer.

RB Leather
United States
4 months using the app
October 23, 2015

Very clean and user-friendly app. We've tried other shipping apps, but by far this is our favorite. The customer service is also excellent and always very helpful. This is one of our must-have Shopify apps. :)

Mishibox
United States
4 months using the app
August 18, 2016

Shippo makes shipping process very easy and fast. Highly recommended.

Engrav3me
United States
4 months using the app
October 12, 2022

We loaded Shippo in August and so far are very pleased. There are some features we would like to see offered and have reached out to customer service, but on the whole I like the shipping costs offered and the customer service help & response time has been fantastic.

Simpson & Vail
United States
4 months using the app
Shippo replied October 12, 2022

Hello,

Thank you so much for the great review! We're so glad to hear you're enjoying Shippo and saving money! We appreciate you sharing your thoughts with us on new features you'd like to see. We take all feedback at Shippo seriously and we're constantly looking for new ways to improve our platform.

If you ever need any additional assistance, please don't hesitate to reach back out.

Happy Shipping!
Shippo Support

October 2, 2017

Great customer service and quick response time.

Ahnesti Haircare 2
United States
4 months using the app
October 9, 2016

just works -- no monthly fees, great for a startup!

Vapouriety
United States
3 months using the app