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Thank you for your App.
Hi there,
Thank you for your review! If you ever need support in the future, please reach out to us at support@goshippo.com. We'd be happy to help!
Thank you,
Shippo Support
Could. Not. Be. Easier! Plus, they save us a bit on the cost of USPS shipping at our shop https://www.BIYHomebrewSupply.com , which is awesome! Now, what could make it 5 stars? If the FedEx and UPS integrations got a tiered discount like the USPS integration does. That would be most helpful.
Worked pretty good until this update. Doing everything manually now and even that does not work half the time. If we find a work around, it works a few times and then yet a new error message comes up.
They did contact me after this review went up, and are trying to fix things
A shipping program needs to do two things:
1. Print shipping labels. Shippo does this well and their pre-printed return labels are especially useful.
2. Print packing lists. Shippo _claims_ to do this, but what they print is not an actual packing list.
A true packing list shows the product and quantity ordered as well as the ship to address. Shippo adds item pricing and a total--so it's more akin to a receipt than a packaging list.
That would be okay, BUT the receipt that Shippo prints is not even accurate if your customer uses a promo code. Shippo prints the FULL msrp every time, regardless of the actual price paid by the customer.
This creates the very weird situation that you are sending customer receipts showing that they paid more than they actually paid. No potential issues there, of course!
I spoke with Shippo about this and their response is that I am making a "feature request." Actually, I would just like Shippo to do what it claims to do. For a small company, they seem not to be particularly responsive...
just works -- no monthly fees, great for a startup!
I usually never write reviews, but this app was EXACTLY what I was looking for. This review is directed towards those who are still deciding which shipping app to choose, stop looking elsewhere and get this. Most of the other apps have ridiculous monthly plans which doesn't make sense for people just starting out. Shippo is pay as you print and the whole process just works beautifully.
ive been with shippo since 2019, and as of today.. im tired of paying money to a company, when in return i have to fix the problems their software creates... whats the point.. ending the service
Hello,
Thank you for your feedback. We're sorry to hear you're having trouble with Shippo!
We were able to locate your account by your review name and have since reached out via email. We want to ensure you are taken care of and would be happy to further assist you!
Thank you,
Shippo Support
THANK GOD FOR SHIPPO! I used to use the USPS website which in my opinion is slow and bleh. Shippo has saved me time and definitely money while using this. I wish they would charge my card immediately though! Other than that really great app!
Shippo is great! Definitely the easiest label service we've found by far. It plays very well and very easily with Shopify too.
We've been using Shippo for years. Most of it works great, but when trying to process multiple orders at once we almost always have a few fail and it causes a lot more work for us. Also wish they had a white list or default shipping method by default as we end up sometimes selecting the wrong one and having to refund label (wait 30 mins) then make another using the correct method.