Reviews (536)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational efficiency.

August 18, 2015

Wow!! what a friendly and exxxcellent service!

Elohai Plus Size Boutique
United States
15 days using the app
June 24, 2014

Great support team. Particular attention to details and very helpful. I really recommend their service.

Cal'Zineri
Spain
14 days using the app
August 8, 2016

This app is amazing. I can't tell you how much money I've saved not having to drive to the post office everyday!

Allie And Me Boutique
United States
14 days using the app
April 17, 2018

This App has been working great for us so far and integrates seamlessly with both our Shopify site and Return Logic- which is our return App.
Although we are new to the program and I can't comment on long term use, I will say that the Customer Service has been very good and fully engaged with getting us set up.

Mission Workshop
United States
13 days using the app
October 12, 2020

I needed help with international shipping and Chris walked me through the process on the phone. I feel much more confident sending packages overseas with Shippo.

A Signature Welcome
United States
13 days using the app
October 24, 2017

Had a little issue setting up my account but Amanda was there to help. These guys are great and fast! Thank you very much, you just earned yourself a lifetime customer.

Storepilot
United States
11 days using the app
May 21, 2020

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks!

Aerobilia
United States
11 days using the app
September 18, 2017

Great job! Makes shipping real easy!

Shopcluizel
United States
10 days using the app
August 29, 2016

Shippo works great for my store. It is easy to use and saves me a lot of time and money.

Kerstins Nature Products
United States
9 days using the app
September 20, 2016

So far this app has been great.

Plush Paradise
United States
8 days using the app