Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

November 10, 2017

Highly recommended. I was copying and pasting customer info into UPS.com before. Easy integration with UPS, billing our existing account, and Shopify. The orders are automatically fulfilled with tracking info. Works flawlessly! 5 stars

Ats Machine Safety Solutions
United States
22 days using the app
Edited March 27, 2015

Great app!!!

One con for us is that the shipping charges are invoiced and pulled all at once each week or so rather than charging at time of purchase which we did not know initially so we were surprised to find a large amount of money withdrawn one day. I'm sure this was in the details someplace and we just overlooked it so just keep track of the labels you print so you know what to expect and you will be fine.

Other than that, this app is actually pretty neat. Eliminates a few steps of the process for you. It fulfills the orders and inputs the tracking number for you and also emails the customer with that information.
We won't be going back to USPS.com anytime soon.

Thanks Shippo!

Royal Rags
21 days using the app
June 18, 2016

havent used it with this store, but worked flawlessly on others,

Iron Lift
United States
20 days using the app
August 11, 2014

We love Shippo. It works very well and is easy to use, plus, the price is right.

Spincycle Yarns
United States
19 days using the app
February 4, 2014

Finally a free shipping app that fulfills my need: easy postage purchase and comparison of shipping rates. I tried several different ones before but they were either expensive or way too complicated. Love this app!

Project Xhuma
Switzerland
18 days using the app
May 25, 2020

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks!

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vibrant-style
India
18 days using the app
Shippo replied June 3, 2020

Hi there!

Thanks so much for the feedback. :) We are so happy to hear Shippo is working for you seamlessly! If you ever need anything please don't hesitate to reach out!

Thanks,
Shippo Support

February 24, 2014

Great app !

Allows us to find the cheapest shipping company.

One of the rare app that is integrated with European shipping companies !

Great work guys keep it up !
Sam

GoDefense.fr
France
18 days using the app
Edited July 1, 2016

WOW... The best app on the Shopify App market to date. And I have been around for over 12 months here with the revenues of over $300,000 to date. Great value and solid implementation. I discovered what "efficiency" is... Saving money makes my day! Integrated UPS, FedEx and USPS in one spot with shippo. I previously used Stamps.com windows app for all my shipping. Turns out I would have saved a lot more money if I switched to Fedex ground with faster & GUARANTEED delivery times and cheaper pricing.

New Wave Swim Gear
United States
17 days using the app
March 24, 2016

So great! We've been paying pitney bowes $15.99 a month to get us WORSE deals on labels. With shippo there's no monthly fees and packages get there faster for cheaper. So happy I tried this out.

Americanadorn
United States
16 days using the app
December 19, 2015

Very helpful! We are enjoying this one - has definitely increased productivity.

Seed Sack
United States
15 days using the app