Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

February 28, 2014

Great App! Really convenient and they take suggestions to heart.

KB Reefs
United States
Over 6 years using the app
February 27, 2018

Makes it easy to keep up with sales on multiple channels, love it!

Little India Salwar Boutique
United States
Over 6 years using the app
August 27, 2020

We've been using this app for years and it works great. Occasionally has issues, but customer support has always been super helpful in solving the problem quickly!

Elevated Faith
United States
Over 6 years using the app
January 11, 2017

I installed this app a while back and never used it, now that I have my own postal scale I've been using it and it really helps me save on shipping. It's awesome! Get discounts on shipping for a nickel a label.... No hidden fees, no B.S. Truly a great app.

Just Max Fitness Nutrition
United States
Over 6 years using the app
November 27, 2017

We absolutely love how Shippo simplifies our shipping process. This is one of our most important apps. Customer service is amazing. Definitely recommend Shippo!

Water Gallery Worldwide
United States
Over 6 years using the app
March 7, 2014

Great app and customer service! Saves us a tremendous amount of time with shipping!

Jemulet
United States
About 6 years using the app
May 2, 2014

Huge huge praise so far. It all integrates amazingly well with shopify. Set up accounts with FedEx, UPS, and Endicia (USPS); plug all those accounts into Shippo, and suddenly you've got the ability to click a button from each order and view pricing options, buy a label, print it, print the invoice, and send an email to the customer with the tracking number, all from one place. All without some ridiculous monthly subscription (which is what I've always found before.) 5 cents a label is totally acceptable for the level of convenience this adds.

I use a Dymo label printer, and have to do a bit of a work-around to get the labels to print properly, but it didn't take me long to figure it out, and their site says that label formating for printers like this are coming soon, so I'm looking forward to that.

Great service, highly recommend.

WarpZone Prints
United States
About 6 years using the app
October 8, 2017

Love Shippo - great customer support and great rates! I recommend it to everyone.

Glacelis
United States
About 6 years using the app
Edited August 13, 2020

We've been using this app for years, great customer support, and works perfectly for our needs! Highly recommend!

Full Leaf Tea Company
United States
Almost 6 years using the app
August 16, 2015

I love this app. It saves money and I can send emails to customers after I ship their product with the tracking info automatically input into it.

St Augustine Lions
United States
Almost 6 years using the app