Reviews (536)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational efficiency.

July 2, 2014

We just moved from Etsy to Shopify and were nervous about the transition. Etsy allows you to purchase shipping labels that automatically mark the order shipped and notify the buyer of their tracking number; Shopify didn't have this option. When we found Shippo all of our concerns were put to ease! I absolutely love this app and its simplicity. It automatically links up to your Shopify store synching all of your orders and even marks them fulfilled and sends the buyer their tracking information. Not to mention the amazing $0.05 per label price!

TwentyThreeTen
United States
7 days using the app
June 6, 2014

Zippy fast to install. Simple and easy to use. Our warehouse manager really likes it too! I wanted to make sure I did it right (it was so easy, I wasn't sure) and I contacted customer support. Talked with Hieu, he is amazing! Got my answer right away and all is MOOvelous. Thanks!!!!

Bessie
Cowbells.com

Cowbells.com
United States
7 days using the app
August 29, 2018

Perfect and seamless integration. We're very happy to be able to use our own shipping carriers with our shipments now. There were glitches with Shopify's system and Shippo is directly in control, which we like.

Fretzeppelin
United States
7 days using the app
Edited July 2, 2017

This is the second store that I've installed Shippo on. Easy to use, integrates perfectly. So budget-friendly if you're just looking for invoices and labels. I can't speak for all of the shipping options, but USPS fulfillment works perfectly.

The Foodnited States
United States
6 days using the app
April 22, 2014

Life saver. I never need to visit the grumpy Canada Post Office ladies again. Slick program, easy to use, love that it integrates with several shippers in a few clicks. Exactly what I was looking for!

Justine Brooks Design | Handmade Natural Silver Jewelry
Canada
3 days using the app
February 4, 2021

After couple of days looking for the right solution and all possible apps (Easyship, Shipstation, Sendcloud) out there that could handle and split an order into multiple packages orders & printing labels with our own carrier UPS i finally found it! Thanks to Rodrigo for explaining everything to me in detail. We are more than happy and hope that once UPS is finally syncing back our own rates (Need a valid invoice from UPS - If not they only show the standard rates) this will work as flawless as it seems. I hope ;) THANKS! PS: Feature Request: Please add a function to be able to add our custom package weight automatically to the weight of the items per line. That way we don't have to add our package weight manually every time so the total order is correctly calculated for the Label price. At the moment we need to manually type in the Total weight - The app could add that automatically for us - That would save 3 clicks per line and a lot of time when there are many orders!

Marianne's Flammkuchen
Germany
2 days using the app
May 25, 2014

Just migrated to Shopify and realized that I needed a shipping system. Shippo is much simpler to use than what I used to use (Stamps.com).
I love that there's no monthly fee!
Haven't tried international shipping yet, which Stamps.com was buggy with. Looking forward to shipping more.

The LED Artist
United States
1 day using the app
March 5, 2014

I highly recommend Shippo.

For all you small retailers out there, DO THE MATH! I was using OrderCup before at $20/month. I was shipping roughly 30 - 50 packages per month. With Shippo I could ship up to 400 packages for the same $20. If you're a small scale business, Shippo is EXACTLY what you're looking for.

Simon and team have been incredibly quick in responding to inquiries, updating with new features, and just know their stuff as a whole.

Give Shippo a chance and you won't be disappointed!

Guarded Goods
United States
1 day using the app
April 17, 2014

Sweet APP! You can now print shipping labels without having to pay a monthly fee! The app integrates smoothly with Shopify and the details on their page make it easy to determine outstanding orders. Very happy to have found this!

The Brew Bag
United States
1 day using the app
February 9, 2018

That's what I call customer service. They answered my questions and went above and beyond even though it wasn't in their best interest. Thank you

Vassilios81
Canada
About 18 hours using the app