Reviews (535)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enabling efficient navigation and label creation. They value the competitive shipping rates and pay-per-label pricing, ideal for small businesses. The responsive customer support is accessible via email and in-app chat. Features like automatic tracking updates, bulk shipment handling, and support for international shipping with return labels and customs forms are highlighted for enhancing operational efficiency.
Refine
-
By rating
Susanna was awesome in answering all of my questions. Very responsive and patient!
I've been using it for one evening.
Things I like:
USPS prices. The cost for USPS labels on Shopify have always equaled USPS prices on Amazon, penny for penny. Thus, I never thought it was possible to get USPS prices any lower....but I was wrong. Shippo's cost for USPS labels is SIGNIFICANTLY lower.
Another thing I like is that Shippo can print (optional) the order number on the label.
--------------------------------------------------------------------------------
What I don't like:
I wish they didn't print the date on the label. It's not necessary. Nobody else does. Problem is, sometimes my post office complains if the date is off by 1 or 2 days....but that's doesn't mean it's not worth 5 stars.
You can't enter the pkg weight as pounds and ounces....only decimal. My scales all read something like 3 lb 7 oz. What's that in decimal? Heck if I know....3.3? 3.4? I dunno....
I'm having some difficulty getting my own UPS account attached, but I think that's my issue, and not Shippo's. We'll see how well they work with resolving this with me....but for now....this app is 5 stars.
Wow...so simple to set up, literally took me 15 minutes and I love that it captures all the tracking info and sends notifications. Super easy to use!
Hello,
Thank you for your review! If you ever need support in the future, please contact us at support@shippo.com. We'd be happy to help!
Thank you,
Shippo Support
Hi there,
Thank you for your review! If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!
Thank you,
Shippo Support
Hi there,
Thank you for your review! If you ever need support in the future, please reach out to us at support@goshippo.com. We'd be happy to help!
Thank you,
Shippo Support