Reviews (552)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.
Refine
-
By rating
I highly recommend Shippo.
For all you small retailers out there, DO THE MATH! I was using OrderCup before at $20/month. I was shipping roughly 30 - 50 packages per month. With Shippo I could ship up to 400 packages for the same $20. If you're a small scale business, Shippo is EXACTLY what you're looking for.
Simon and team have been incredibly quick in responding to inquiries, updating with new features, and just know their stuff as a whole.
Give Shippo a chance and you won't be disappointed!
Sweet APP! You can now print shipping labels without having to pay a monthly fee! The app integrates smoothly with Shopify and the details on their page make it easy to determine outstanding orders. Very happy to have found this!
That's what I call customer service. They answered my questions and went above and beyond even though it wasn't in their best interest. Thank you
Susanna was awesome in answering all of my questions. Very responsive and patient!
I've been using it for one evening.
Things I like:
USPS prices. The cost for USPS labels on Shopify have always equaled USPS prices on Amazon, penny for penny. Thus, I never thought it was possible to get USPS prices any lower....but I was wrong. Shippo's cost for USPS labels is SIGNIFICANTLY lower.
Another thing I like is that Shippo can print (optional) the order number on the label.
--------------------------------------------------------------------------------
What I don't like:
I wish they didn't print the date on the label. It's not necessary. Nobody else does. Problem is, sometimes my post office complains if the date is off by 1 or 2 days....but that's doesn't mean it's not worth 5 stars.
You can't enter the pkg weight as pounds and ounces....only decimal. My scales all read something like 3 lb 7 oz. What's that in decimal? Heck if I know....3.3? 3.4? I dunno....
I'm having some difficulty getting my own UPS account attached, but I think that's my issue, and not Shippo's. We'll see how well they work with resolving this with me....but for now....this app is 5 stars.
Wow...so simple to set up, literally took me 15 minutes and I love that it captures all the tracking info and sends notifications. Super easy to use!
Hello,
Thank you for your review! If you ever need support in the future, please contact us at support@shippo.com. We'd be happy to help!
Thank you,
Shippo Support
Hi there,
Thank you for your review! If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!
Thank you,
Shippo Support
Hi there,
Thank you for your review! If you ever need support in the future, please reach out to us at support@goshippo.com. We'd be happy to help!
Thank you,
Shippo Support