Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

May 10, 2018

This software does exactly what we need it to! Super simple to set up, connect to our Shopify store and sync with existing orders. I love that it automatically exports the tracking numbers into our Shopify email notifications to customers (saves a lot of copy and pasting). I also love that it doesn't require a subscription, you only pay a small fee for what you use. We are using FedEx One Rate as our primary shipping service. I've had difficulty finding software compatible with FedEx One Rate but I'm psyched Shippo can support it!

Invisawear
United States
Almost 6 years using the app
November 12, 2017

I seriously have NO idea how I lived before finding Shippo. The EASIEST app to use and it saves me soooo much time. Their customer service staff is also super helpful and assist you with any questions or concerns in a timely manner. You’re actually talking to a human being, which makes communicating a breeze. I’d recommend this app to anyone with an online shop, especially if you shop out multiple orders on a regular basis!

Kims Custom Crafts
United States
Over 5 years using the app
March 9, 2018

Shippo is awesome. Simple and easy to use. Creating return labels was a huge hassle for me with the last shipping app I had, but with Shippo it is just one click. And it is easy to create custom orders to send out as well.
Love them

Uniquely Yoga
United States
Over 5 years using the app
January 16, 2020

We've used Shippo for years and are very happy with it. It seems like they have negotiated better rates than Shopify so we're saving money on shipping, as far as we can tell. Their support team is fantastic; very knowledgable and easy to get a hold of. The one thing we wish they could offer is the ability to ship multiple boxes for one order and consolidate the tracking numbers. All in all, we are very happy with Shippo!

Atomic Disc
United States
Over 5 years using the app
Edited December 10, 2018

Huge fan of Shippo. Good rates, good support, and 10/10 user interface. Would recommend to anyone looking to ship products.

Fab-U-Loop
United States
Over 5 years using the app
September 15, 2017

The app is very easy to use and works great. The shipping rates are very good compared to others. Another big plus is the possibility to add multiple selling platforms.

Dazzling Daisies
United States
Over 5 years using the app
Edited March 4, 2020

I love the pay-as-you-go feature! And, the customer service if needed is terrific! Updated in March of 2020 and I still love these guys!

Pamelas Art
United States
Over 5 years using the app
June 11, 2014

Seamless integration with Shopify and easy to use interface. Have had a few questions that were answered promptly by either email or the in-app chat feature. Being able to check rates among carriers saves me a lot of time and hassle (not to mention, money!), and I like being able to reprint the label if I need to. They're working on a few other value added features that I'll keep an eye out for, but in the meantime the service is doing exactly what I need it to.

Beach Doggies
United States
Over 5 years using the app
September 26, 2018

I love this app! I ship outside of Shopify also and this app links right into those other sites. It is very user friendly. The little shipping truck at the end of the order row is really nice too. Not having to click into individual shipments to see if a package was delivered is my favorite part. My favorite feature of this app is the auto fill of addresses as you begin to type an address in (for outside of Shopify packages) I recommend this app to everyone who is looking for a good shipping app without the monthly fees!

Kat's Closet Apparel & Beauty
United States
Over 5 years using the app
May 26, 2014

Great App and great prices! Makes shipping hassle free and the app is easy to use! Would highly recommend.

Made in America Co.
United States
Over 5 years using the app