Overall rating
Counts per rating level
  • 62% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 25% of ratings are 1 stars
August 21, 2023

I had a problem with my payment setup, and a person named Arav helped me patiently until the issue was fixed. Great service!

Almost 2 years using the app
September 20, 2023

It is a wonderful experience with Shiprocket staff (Ms/Mrs Palak). I get timely responses from the support team. Highly recommended ShipRocket. It is the best platform for entrepreneurs looking for growth for their business

4 months using the app
September 19, 2023


Pure & Pure Healthcare India
11 months using the app
September 9, 2023

I was facing some issues as a new seller, got a call from Mr. AARAV for shiprocket team he really helped me to solve my issue. Overall a good experience.

About 1 month using the app
September 13, 2023

Arav helped us to resolve the issue. Thanks for the service.

Now & Zen
2 months using the app
July 8, 2023

Yashika patiently worked with me and walked me step by step with the integration. Hopefully, all is well with my Shopify store, and hope to have my business up and running soon.

2 months using the app
June 23, 2023

My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track.
but this problem might've done faster so yeah i little more speed would be appreciated.

3 months using the app
June 26, 2023

Hii palak thanks for supporting me and for resolving this my problem and Hope the same shall be reflecting in future too

About 2 years using the app
Edited May 23, 2023

(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star.

(Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team.
Such a waste of time. If shiprocket is checking this review, i anticipate a call back.

(First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.

Bright Organik
11 days using the app
February 24, 2023

A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking
The support team is able and invested equally in your business

Many partners for domestic shipments help. i hope you guys onboard more international partners sooner

For Sarees
Over 2 years using the app