Reviews (946)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.
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LISTEN TO THIS DTC BRANDS!!
I wish i could give less than 1 star, shiprocket is a trash, having pathetic customer support, their delivery partners are big cheaters, and when we inform this to shiprocket (we can only raise a ticket with them, nobody picks call on the no. that they have mentioned), they simply says 'Sorry mam, we have investigated, but we can't help you in this case'.
I would ...
Dear Seller! Please accept our apologies for the unpleasant experience. Please be assured that we will connect with you soon to address and resolve your concerns. ~ Team ...
i would not give even 1 star if i could. Worst platform. I am receiving weight discrepancies for all the shipments since November. I have been shipping the same products in the same package since September and now suddenly there is a weight issue. They have mentioned wrong dimensions and weight and charged me for this. They have even disregarded all the raised disputes. Only a few of them were ...
Dear Seller,
We certainly understand that this was not the experience you had expected from us and we apologize for for this experience. As we discussed, the weight disputes ...
Worst support shiprocket has. I created an account on shiprocket and started placing orders, but COD money was not coming to us. We checked and found Invalid bank. It was not clear that what is invalid. Talked to customer care and they said your bank refused to accept money, but bank was saying there was no request came to them. We asked for rejection proof from shiprocket but they denied giving. ...
Dear Seller! As per our telephonic conversation, the bank details were updated and we hope we were able to address and resolve your concern. ~ Team Shiprocket
WORST AND MOST DISAPPOINTING SERVICES EVER SEEN IN MY EXPERIENCE
I don't know how other big brands get trust and reliable services from them!!
Even team is not listening to concerns even asking to delete the comment by calling so many times at inappropriate ways!!
Dear Seller! It is never our intention to cause our customers any discomfort. We are trying to contact you on your registered number, however, not getting any response. We ...
Shiprocket checkout is just like a scam, They will force you to recharge wallet with huge amount just after deduction of huge amount wrongly. Never ever use shiprocket service. I said never
Dear Seller! It is never our intention to cause our customers any discomfort and we sincerely apologize for the recent experience. We are working on your concern and will ...
Worst kind of support and service, their team does not have any control over the shipping services they provide, you will have to either deal with the respective courier directly or your shipment will be returned, there team only claims the outcome of your talks and communications as a reason to close the support tickets, i have had multiple orders lately returned that too the paid ones which ...
Dear Seller! We certainly understand that this was not the experience you had expected from us and I apologize for this inconvenience. As we discussed, the shipment could not ...
Shiprocket is not for eCommerce Startups, as in the name of automation they will fleece you of, by charging overweight charges. Knowing the product only weigh 600gms, in the name of automation by courier partners they will overcharge you make money in hand with courier partners. No one will support you in fighting it out for you/startup. Go direct with courier companies.
Dear Seller,
We certainly understand that this was not the experience you had expected from us and we apologize for for this experience. Please allow us to connect with you ...
They should rename themselves as SHITROCKET, because thats the quality of service they provide absoultely shit. Every bad review of Shitrocket is true and every 5 star review here is fake. Fake attempts at delivering parcels, fake pickup attempts, unintelligent and stupid customer service, no solution provided except for saying sorry. If you have a complaint and problem about shiprocket I ...
Dear Seller! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. We are determined to improve your ...
0 star, 0 star, 0 star, 0 star
Extremely Disappointed with COD Charges
Initially the COD charges were ranging between ₹70 to ₹90. However, over time, these charges have been inexplicably increased to ₹150, and now they’ve skyrocketed to ₹250! This pricing is absurd, especially for businesses like ours where the product price is ₹199.
How are we supposed to sustain operations with such inflated ...
Dear Seller! This is not something we want to hear from our customers. Please accept our sincere apology for the inconvenience caused. We are trying to connect with you on ...
third class company. no customer service. to many fake charges. first they killed competition and then doing business whatever the way they want. stay away.
Dear Seller! Please accept our apologies for the unpleasant experience. As per your recent interaction with your account manager, we hope your concern has now been resolved. ...