Reviews (763)

Overall rating
3.7
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 26% of ratings are 1 stars
Edited June 30, 2020

The app is very useful and has had a major impact on increasing ops efficiency . They have an excellent support team. Would definitely recommend it

Akiva Superfoods
India
Almost 3 years using the app
Shiprocket - Shipping in India replied June 30, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

Edited February 12, 2020

Good work by shiprocket, I recommended to every one who want there product deliver fast and safe also there panel overview is very handly and easy to use for shipping and escalation . Thank you so much for give us a better services and suggestion, i also thank's my KAM sarika for helping us.

Happy Pack
India
Almost 3 years using the app
October 22, 2021

I am using this app I really like this app as it is very good also my account manager is very nice person. He is very helpful and advice me in my work that how it can be better

Phobos160
India
Almost 3 years using the app
October 9, 2021

I used this app to help me. I really like how it solve my issues.
Thanks Rajesh to introduce me this app.

GRAB SHOPPING
India
Almost 3 years using the app
June 14, 2023

Palak assisted me and solved my problem in a very short duration.
Excellent support by shiprocket technical team

Vaibhav's Creations
India
Almost 3 years using the app
May 7, 2020

my account manager is sarika and good support from her with easy pannel but good proccesing orders

Sri kaveri ayurvedic herbal enterprises
India
Almost 3 years using the app
Shiprocket - Shipping in India replied May 12, 2020

Dear Customer,

It is delightful to hear such positive words and It's always a pleasure to serve the best to our user. Please feel free to get in touch with us at escalation@shiprocket.in for future assistance.

Team Shiprocket

September 15, 2023

I encountered an issue with status synchronization, so I raised a ticket with the Shiprocket team. I received a callback from a team member named Arav, who provided assistance in resolving the issue.

Ecofynd
India
Almost 3 years using the app
October 9, 2021

I am using Shiprocket for two years and it is the best all-in-one logistics solution among all other similar apps. My Account Manager Mr. Karan Talwar added more value to it by providing instant service. Thank You.

MakerBazar.in
India
Almost 3 years using the app
Edited April 7, 2021

Gurjot Bhela- Account Manager- Whenever we need support we contact our Account Manager Mr. Bhela and he is always there to help. Thanks for providing such a good customer service experience.

The Coconut People
India
Almost 3 years using the app
Edited September 18, 2021

TheFarziEngineers
I have been using shiprocket since 2 years. Have been satisfied with the end to end delivery solution that they provide. Also loving the new solutions like Shiprocket engage and Assured plans.

TheFarziEngineers
India
Almost 3 years using the app