Reviews (946)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

November 21, 2024

OVERALL GOOD EXPRIENCE COMPARE TO OTHER

Giriraj Dhoop
India
Over 2 years using the app
December 2, 2024

speed of app is good , my manager is to humble to resolve our issues

Gyros Farm
India
Over 1 year using the app
November 19, 2024

Have really helpful team for support

Tathasthu
India
3 months using the app
November 30, 2024

Good Servive.

Knot Your Type
India
Over 2 years using the app
August 30, 2024

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience.

The platform is user-friendly and provides detailed analytics, helping us to keep track of shipping costs and performance.

If you're running an e-commerce store on Shopify and looking for a reliable shipping partner, Shiprocket is definitely worth considering!

ministerwhite.com
India
About 3 years using the app
August 10, 2024

tracking page for shopify is not visable , how to connect tracking page for shopify store?

Storikart
India
4 months using the app
Shiprocket - Shipping in India replied August 20, 2024

Hi! I wonder what went wrong. Please share your concern in details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV

May 22, 2020

I have been using the app since 2 years and it is by far the best logistics solution I have found so far. Special mention for my key account manager - Varun Narang who manages to find answers to our most pressing questions. Keep it up!

chambrayandco
India
Over 6 years using the app
Shiprocket - Shipping in India replied May 22, 2020

Dear Customer,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket

February 9, 2018

Nice service.Good for new eCommerce business. Get multiple choice for courier companies in one roof. The portal is easy to use. Customer service/ support are ok but need some more improvement and feasible.

Softsens
India
Almost 5 years using the app
Edited February 16, 2022

Overall a very good interface and reliable account managers. Faced some delivery delays but received assistance to resolve the issue.

Spekta Cosmetics
India
About 4 years using the app
May 19, 2020

Good rates and a very good software interface. Does the job smoothly. The option of couriers and support of RM is nice although they don't provide a direct number to contact.

KalyanPuja
India
Almost 4 years using the app
Shiprocket - Shipping in India replied May 21, 2020

Dear Customer,

Thanks for taking the time to share your prestige opinion with us. We feel bad for the way it turned out to be. Please help us here with your contact details at escalation@shiprocket.in so that we can connect with you to hear about your feedback and seek a chance to improve our service for you in future.

Team Shiprocket