Reviews (946)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

November 25, 2024

I’m impressed with the speed of delivery! Our orders arrived well on time. The process was smooth from start to finish, and the quick turnaround made our experience even better.

I highly recommend it to anyone looking for efficient service and lightning-fast delivery.

Rashki
India
Almost 3 years using the app
December 6, 2024

We have been using shiprocket for the last almost 4 years. Their rates are economical and user interface is also very easy.
The support team has always been very helpful . Would recommend to all startups to choose shiprocket

Lachi
India
Over 3 years using the app
November 22, 2024

Shiprocket has truly elevated our logistics game! The platform is super user-friendly, making it easy to manage multiple orders seamlessly. Their competitive shipping rates and wide network of courier partners ensure that we can deliver to even the most remote areas. The real-time tracking feature keeps our customers happy and reduces our workload. Account Managers and customer support is prompt and always ready to help, ensuring client satisfaction.

If you're running an e-commerce business, Shiprocket is the partner you need. Highly recommended!

Indihopshop
India
Over 3 years using the app
December 2, 2024

We've been delighted with Shiprocket's impact on our Shopify store. By providing real-time tracking, efficient COD remittance, and excellent customer support, they've helped us deliver a superior customer experience. The platform's ease of use and multiple courier options have made order fulfillment a breeze.

Kai Jewel
India
Over 2 years using the app
November 28, 2024

Using Shiprocket since last 4 years and experience has been great. Many features under one roof makes our life easier. Amazing support from our relationship manager.

Pagal Awwrat
India
About 1 year using the app
November 22, 2024

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics.

Our KAM Mangesh and overall Shiprocket support is helpful.

Soul & Peace
India
Over 4 years using the app
December 7, 2024

Using Shiprocket Logistics for our Shopify store has been a game-changer. The integration with Shopify is effortless, ensuring quick and smooth order fulfillment. With access to multiple courier partners, we can select the best option based on delivery speed, cost, and reliability, which adds significant flexibility to our operations.

One of Shiprocket's standout features is its intuitive dashboard and advanced tracking system. These tools make it easy to monitor shipments and provide accurate real-time updates to our customers. Their responsive customer support team further enhances the experience by promptly resolving any issues or queries.

We also appreciate the efficiency of their COD remittance process, which simplifies cash flow management for our business.

Shiprocket has helped us optimize our logistics processes, saving time and effort while elevating our customer experience. It’s a must-have solution for Shopify store owners seeking a reliable and efficient shipping partner.

RetroStore
India
About 2 months using the app
December 6, 2024

For small business owners like. us, shiprocket is a game changer. Without shiprocket it was nearly impossible for me to automate my logistics. Account managers are very helpful and always supports you in times of need like a trusted partner. Would definitely recommend Shiprocket to anyone who is starting out their own ecom store or even if you are a big brand

Veganic
India
5 months using the app
November 25, 2024

The platform is user-friendly, and the automated tracking updates keep our customers informed every step of the way.
We appreciate the wide coverage and timely deliveries Shiprocket offers for our orders

House Of Beauty India
India
Almost 2 years using the app
November 27, 2024

We've been using Shiprocket with our Shopify store for a while now, and it has been a great experience overall. The platform is user-friendly, offers detailed analytics, and makes managing shipments seamless.

A special thanks to our KAM Shuchi and Saurabh for their helpful and responsive assistance!

Me&My
India
About 1 year using the app