Reviews (947)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.
Refine
-
By rating
Placed order Sr2950 with tracking 14326582656808 with shiprocket packaging on 6th of November not delivered yet.. Every day it shows out for delivery then says incomplete address I have ordered on this same address multiple times before.. No one has contacted me.. Either deliver my parcel or Cancel my order and refund me
Hello! I understand the urgency of the shipment and apologize for the hassle. I want to inform you that the shipment was delivered on 23-11-2023. Please feel free to mail us ...
I've been using Shiprocket for a while now, and unfortunately, I've consistently faced issues with missed pickups. After scheduling orders, no pickups occur, and there's a complete lack of communication from Shiprocket regarding the delays. This has happened on all orders, significantly impacting my ability to fulfill orders on time.
This lack of reliability is causing major problems for my ...
Hi! That's not what we want you to experience and we are sincerely sorry. As per the telephonic conversation. the shipment with AWB no. FHxxxxxxxx1IN is cancelled as per the ...
Worst App, shiprocket Destroy my business, no one pickup the orders contact directly ship company,Wost app
Why is there no option to deactivate the account fully also if we call support the experience is not good at all.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you ...
Worst customer care support. There is no price edit option. No reply to the support ticket. Use Pickrr instead. At least the prices are lower than this shiprocket.
Hi, we never want you to feel this way. We would like to inform you that the rates which are available on the panel under all the plans are tentative and the final freight ...
I tried this app for a day and booked 3 orders, none of which were picked up even 4 days later. Even the customer care has no clarity about the issue. This is only going to create more angry customers. I would recomen using another app or directly collaborating with Delhivery or Ecom.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you ...
Horrible service, we booked a delivery after chasing for a week no one came to pickup. Call center has same answer today it will be picked up thats all. Horrible Horrible service. Dont download. They are cheats
Hi, we apologize for the hassle. We see that you have canceled the pickup. Rest, the amount will be refunded to your SR wallet once the status of the shipment is updated as ...
fake services first they took your order by accepting the pincode and when the shipment in there hands they say sorry we can't deliver to this address and you have to pay extra for RTO what a fooling scheme i refer not to use there services
Hello! We understand this must have been extremely inconvenient for you. We have shared the details on your registered mail with ticket number: 6654269. Please feel free to ...
Shiprocket is charging 3x-4x on the shipping rates. Contact your nearest BlueDart/Aramex/FexEx office and they will provide you better rates than this. For a courier from Surat to Bangalore, you will just need INR 76 at max, but Shiprocket and their partners charge INR 289?
worst services, worst company, unreasonable