Reviews (946)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

August 12, 2021

Hopeless App Hopeless Service, Never Use Them as shipping partner, they never respond, never call back, will not return your money of your wallet.

Tera13 By Ramneek Singh 1313
India
2 days using the app
Shiprocket - Shipping in India replied August 13, 2021

Hi, this is not the kind of experience we would want our customers to have and we'll surely take this on priority. Furthermore, keep maintaining your faith in us. We will ...

September 2, 2021

The Biggest MISTAKE I did in my e-commerce business IS USING SHIPROCKET. This service is so bad that it can completely spoil your ecom business. Here are the issues I faced but never got the solution... 1. Pickup Exeption issue - The courier boys were picking up the parcels but not updating in the shiprocket portal that the parcels have been picked up hence some parcels show pickup exception and ...

Deetil.com
India
1 day using the app
Shiprocket - Shipping in India replied September 2, 2021

Hi. We understand this must have been extremely inconvenient for you. Accept our sincere apologies for the same as this is not something we are known for. Our team has been ...

March 13, 2024

ye log in detail to sahi lo

shubh
India
39 minutes using the app
Shiprocket - Shipping in India replied March 18, 2024

Hi Shubh! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" ...

September 6, 2020

Thief.... Stealing Money by declaring false weight... Don't go for this. other than this good module but no use.

Ventota Retail
India
About 1 hour using the app
Shiprocket - Shipping in India replied September 6, 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you ...

Edited October 15, 2020

I click on Add App and then I am taken to Shiprocket homepage, nothing happens after that. I have already created a Shiprocket account. *** UPDATE *** Automatically adding the app doesn't work. First create a Shiprocket account, by going to their site. Then follow steps as mentioned here: https://support.shiprocket.in/support/solutions/articles/43000326273-how-do-i-integrate-shopify-as-a-channel- ...

Tons Valley Shop
India
About 1 hour using the app
Shiprocket - Shipping in India replied October 15, 2020

Dear User,

The team is working on this. Be assured, we will get your store's integration done and let you know.

April 3, 2018

Portal only good but they are doing billing cheating 3x 4x also charging. You will get steal by them fo sure. Before of shiprocket. i lost more than 10k in 3 months.

Regro
India
3 minutes using the app
July 26, 2024

Clofii
India
Over 1 year using the app
Shiprocket - Shipping in India replied August 8, 2024

Hi! I wonder what went wrong. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with ...