Reviews (944)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order management and fulfillment. It offers a user-friendly interface, multiple courier options, and competitive shipping rates. The real-time tracking feature and efficient customer support are highly valued. Additionally, its comprehensive dashboard and effective Cash on Delivery (COD) services help improve logistics and cash flow management, ensuring reliable and timely deliveries.

November 29, 2024

good app

Project Shades
India
Over 2 years using the app
November 23, 2024

Good Service

Bella Casa Fashion & Retail Ltd
India
Over 3 years using the app
December 2, 2024

We've been delighted with Shiprocket's impact on our Shopify store. By providing real-time tracking, efficient COD remittance, and excellent customer support, they've helped us deliver a superior customer experience. The platform's ease of use and multiple courier options have made order fulfillment a breeze.

Kai Jewel
India
Over 2 years using the app
November 26, 2024

Overall, Shiprocket has been an invaluable tool for my e-commerce business. The platform’s ease of use, extensive courier network, competitive rates, and excellent customer support make it one of the best logistics solutions available. I highly recommend Shiprocket to any business looking to streamline their shipping process and improve customer experience. It’s a solid, dependable partner for anyone in the online retail space.

Shining Jewel
India
Almost 3 years using the app
December 3, 2024

As a growing e-commerce business, Shiprocket has been a game-changer for us. The platform integrates smoothly with Shopify, making it super easy to manage orders and shipments. We love having access to multiple courier options, allowing us to choose the best, most cost-effective service for each order. The real-time tracking is a big plus – it keeps our customers informed and helps us stay on top of deliveries. Plus, their COD service has been a huge help. Overall, Shiprocket has saved us time, money, and a lot of headaches. Highly recommend it to any business looking to simplify shipping and improve their logistics!

Ban Labs Pvt Ltd
India
About 2 years using the app
November 25, 2024

I’m impressed with the speed of delivery! Our orders arrived well on time. The process was smooth from start to finish, and the quick turnaround made our experience even better.

I highly recommend it to anyone looking for efficient service and lightning-fast delivery.

Rashki
India
Almost 3 years using the app
November 22, 2024

Efficient and Reliable Shipping Partner

We have been using Shiprocket Logistics for our Shopify store, and the experience has been seamless. The integration with Shopify is smooth, making order fulfillment quick and hassle-free. The platform offers multiple courier options, enabling us to choose the best partner based on cost, delivery time, and reliability.

What sets Shiprocket apart is their excellent tracking system and user-friendly dashboard, which allow us to monitor shipments and provide real-time updates to our customers. Their customer support team is responsive and helpful, addressing any concerns promptly.

Additionally, the COD remittance process is efficient, ensuring smooth cash flow management for our business.

Shiprocket has truly streamlined our logistics, saving us time and effort, and helping us deliver a great experience to our customers. Highly recommend it to other Shopify store owners looking for a reliable shipping solution!

O4U Shop
India
About 3 years using the app
November 30, 2024

Great service. Good KAM support

Himalayan Cloud
India
About 2 years using the app
December 7, 2024

Best Multi shipping provider

HerbalJoy
India
Over 1 year using the app
November 22, 2024

The customer support team at Shiprocket is outstanding. Prompt responses, proactive issue resolution, and a customer-centric approach make them a valued partner,Shiprocket's dedicated account management has been instrumental in tailoring solutions to our unique needs. Their flexibility and willingness to adapt are truly appreciated." – Anil Hamercop

Hamercop
India
About 3 years using the app