Reviews (946)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

November 25, 2024

Shiprocket is the number one ecommerce shipping solution and has a good integration with our shopify website.

Katan Weaves India
India
About 5 years using the app
November 27, 2024

We've been using Shiprocket with our Shopify store for a while now, and it has been a great experience overall. The platform is user-friendly, offers detailed analytics, and makes managing shipments seamless.

A special thanks to our KAM Shuchi and Saurabh for their helpful and responsive assistance!

Me&My
India
About 1 year using the app
November 23, 2024

As of now, we have tried multiple courier aggregator platforms, but Shiprocket has proven to be the best fit for our business. The support from their team, especially our managers Suhaib, Shourya, and Aman, has been exceptional. They are always ready to assist us, no matter the time, ensuring a smooth experience. The performance meetings and detailed reports they provide have significantly helped ...

Shopndia
India
9 months using the app
November 23, 2024

Have mostly had good experience on Shiprocket. Have been using it for more than 4 years now.

Once in a while we do face fake weight discrepancy issues which I hope Shiprocket takes necessary actions.

PRAKRTI GARDEN BOUTIQUE
India
Over 2 years using the app
November 21, 2024

Shiprocket has been a reliable partner for our shipping needs, offering a range of features that cater to diverse business requirements. The platform simplifies the logistics process with its easy-to-navigate interface and a wide selection of courier partners.

While there’s room for improvement in certain areas, such as faster resolution of occasional hiccups, the support team is responsive and ...

Hatchnhack Cart
India
Over 1 year using the app
November 25, 2024

Shiprocket has truly transformed the way I manage my shipping needs. The platform is user-friendly, efficient, and packed with features that simplify logistics for businesses of all sizes. Their courier integration options ensure I always get the best rates and fastest delivery options for my customers.

Kraft by Astroji
India
8 months using the app
November 27, 2024

We’ve been using Shiprocket for our shipping needs at The Case Company, and the experience has been fantastic! ✨ The platform is user-friendly, efficient, and has significantly streamlined our logistics operations.

A special shoutout to our account manager, Akshay, for his exceptional support and dedication. His proactive communication, problem-solving skills, and commitment to ensuring smooth ...

The Case Company
India
Over 2 years using the app
November 23, 2024

We've had an amazing experience using Shiprocket with our Shopify store. Their platform is user-friendly and efficient, especially when dealing with returns and undelivered orders. If you're looking to streamline your shipping process, Shiprocket is the way to go

Moe Puppy
India
Over 1 year using the app
November 26, 2024

We are highly satisfied with the services provided by Shiprocket as our shipping partner. Their timely updates and seamless service have been instrumental in streamlining our operations. We highly recommend Shiprocket to anyone looking for a reliable shipping partner!

Weave & Decor
India
Over 2 years using the app
November 30, 2024

Shiprocket branded tracking page has been incredibly beneficial for us! It not only boosts our brand image but also ensures our clients stay updated through.

CASEIO
India
Over 1 year using the app