Reviews (822)

Overall rating
4
Counts per rating level
  • 64% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 24% of ratings are 1 stars
Edited February 22, 2023

I recently started using Shiprocket for my Shopify store, and I must say that I'm thoroughly impressed with the service they offer. It's extremely easy to integrate Shiprocket with my store, and the shipping rates are highly competitive.

One of the things that sets Shiprocket apart is their exceptional customer service. My account manager, Prakash, has been incredibly supportive and always goes above and beyond to help me out. It's rare to find such dedicated and friendly service in the shipping industry, so I really appreciate the extra effort.

In terms of shipping, Shiprocket has been highly reliable and efficient. I've had no issues with delivery times, and the tracking information is always accurate and up-to-date. The fact that they have tie-ups with multiple courier partners makes it even more convenient to choose the best option for my shipments.

Overall, I highly recommend Shiprocket to anyone looking for a reliable and efficient shipping solution. Their integration with Shopify is seamless, their rates are highly competitive, and their customer service is exceptional. Prakash and the rest of the team have definitely won me over as a loyal customer.

flynoff
India
12 months using the app
Shiprocket - Shipping in India replied November 29, 2022

Hello! We would like to inform you that the shared Bank details over the mail are successfully verified and approved from our end. If you face any issues, kindly share the error screenshot with us at escalation@shiprocket.com so that we can check and try to resolve the issue at the earliest. - MB

March 6, 2023

I have been using Shiprocket for the past few years, and it has truly revolutionized the courier industry. With its exceptional multi-courier services, competitive prices, and seamless integration options, Shiprocket stands out as the best courier service available.

-Assemblage

Assemblage
India
12 months using the app
September 11, 2023

good support provide by aarav. solved my issue.

Mai Sknn
India
12 months using the app
March 26, 2022

Shiprocket is the best APP which is helping me in shipping all my Orders. I have been provided good support by my account manager Ankush Verma who is a handling the account from so long. I will recommend all my friends and relatives who are in E-commerce business to start shipping with Shiprocket

Sky Shopy
India
12 months using the app
February 22, 2023

Good shipping support, and good experience for shipping all across India. Staff is also helpful for sellers.

Krishna's Herbal & Ayurveda
India
12 months using the app
February 27, 2023

Great shipping services, seamless operations and order processing, even customer support is quite helpful. But look out for wrong product deliveries.

KRIMSO
India
12 months using the app
March 26, 2022

The experience is really good with shiprocket and the account manager Bhanuvendra is really helpful and guides us very much in all the works and management.

Nomad Story
India
12 months using the app
July 3, 2020

We have been a customer with Shiprocket since 7 months and the service provided by my account manager Sarika is commendable. She has helped us with all our queries seamlessly. She has always helped us in everyone issue that we face.

Dr Trust
India
11 months using the app
Shiprocket - Shipping in India replied July 4, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

Edited October 9, 2020

Helpful App and Nice service and easy to use. Support team is very nice and If you go for a higher plan you got a dedicated account manager, which is very helpful.

Watches Store
India
11 months using the app
Shiprocket - Shipping in India replied July 21, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

June 17, 2020

I am using this app for last one month and the service is really very good in the market. I am satisfied with customer support as well. Recommended.

Wecaremart
India
11 months using the app
Shiprocket - Shipping in India replied June 17, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket