Reviews (822)

Overall rating
4
Counts per rating level
  • 64% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 24% of ratings are 1 stars
October 9, 2021

I used this app to help me. I really like how it solve my issues.
Thanks Rajesh to introduce me this app.

GRAB SHOPPING
India
Almost 3 years using the app
May 7, 2020

my account manager is sarika and good support from her with easy pannel but good proccesing orders

Sri kaveri ayurvedic herbal enterprises
India
Almost 3 years using the app
Shiprocket - Shipping in India replied May 12, 2020

Dear Customer,

It is delightful to hear such positive words and It's always a pleasure to serve the best to our user. Please feel free to get in touch with us at escalation@shiprocket.in for future assistance.

Team Shiprocket

September 21, 2023

Arav did a great job he solved our issue with proper guidance and step by step.
Thank you so much

keyafoods
India
About 1 month using the app
September 18, 2023

My issue of order not synced has been resolved very wisely by Mr.Arav. Good gudience and gentle behaviour with customer.Mr. Arav provided solution very patiently though there was network issue and voice was legging. Literally very happy with such a customer gudience and support.

Zaayra
India
About 1 month using the app
October 9, 2021

I am using Shiprocket for two years and it is the best all-in-one logistics solution among all other similar apps. My Account Manager Mr. Karan Talwar added more value to it by providing instant service. Thank You.

MakerBazar.in
India
Almost 3 years using the app
Edited April 7, 2021

Gurjot Bhela- Account Manager- Whenever we need support we contact our Account Manager Mr. Bhela and he is always there to help. Thanks for providing such a good customer service experience.

The Coconut People
India
Almost 3 years using the app
Edited September 18, 2021

TheFarziEngineers
I have been using shiprocket since 2 years. Have been satisfied with the end to end delivery solution that they provide. Also loving the new solutions like Shiprocket engage and Assured plans.

TheFarziEngineers
India
Almost 3 years using the app
March 14, 2020

I would recommend shiprocket, its API integration with our Shopify store working well for us, It has made order processing easier, also our account manager Ms. Sarika is a supportive fellow and has helped us in adapting to shiprocket.

Trendphoria
India
Over 2 years using the app
Shiprocket - Shipping in India replied March 16, 2020

Dear Customer,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket

July 11, 2020

It's been a journey where things have improved consistently with Shiprocket. Weight discrepancy issues have reduced. The account managers are very supportive. Rajesh Kumar is the recent account manager assigned to me and he's been very supportive from day 1.

Vinay Mediratta [YuBingo.com]
India
Over 2 years using the app
Shiprocket - Shipping in India replied July 12, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

September 29, 2021

Thanks for you kind support to Mr. Jitendra, with you i always update my pending issues. Also to shiprocket

Planetcart
India
Over 2 years using the app