Shiprocket: eCommerce Shipping , 651 reviews
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I previously had a bad experience, and upon expressing my concerns, Muhammad from the escalation team ensured everything flowed smoothly.
He helped me out with the KYC process, shipment delays, everything. Shiprocket is a very easy to use platform for shopify store owners in India, it's really convenient and user friendly.
Got the necessary support after submitting review here. Will recommend using them for shipping needs.
Hi, We are sorry to hear about your negative experience. We would like to inform you that the pick-up request has been canceled. Your feedback is important to us and we'll surely notify our team regarding it. We wish to provide a better service in the future. -Team Shiprocket
Shiprocket is good at his job, but he need to take care of weight discrepancy majorly from Delhivery and xpeessbees. Most of weight descripency is fake uploaded by Delhivery and xpeessbees. They should work on it.
Hi, we certainly understand your concern here. Could you please share your contact details with us on escalaton@shiprocket.in so that we can get in touch with you and resolve the issue. - Team Shiprocket
I was using their service but they were not able to provide full satisfaction as they promised. But now they assured me again that performance will be better than before. I will use their service again now. They are better than most of the shipping aggregator in the market.
This is a really good app. Easy to use and the best part is it can be integrated with other apps. The account manager is supportive. Highly recommendable.
Great app as it handles all our shipping concerns.
As having enterprise+ plan, shiprocket has assigned a dedicated relationship manager Mr. Gurjot Singh.
Really helpful guy, always there to resolve any concerns on time.
Thanks.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
I am giving 4 stars after they fixed my issues. Now they are doing good still need to improve NDR issues which they need take action immediately.
I use this app to seamlessly integrate across several carriers. I like how easy and straightforward it is. I just wish that it allowed other team members to access it at the same time, instead of being locked to just one user.
Innovative and user friendly shipping app for E-commerce. Prices are fair and support is pretty quick now. Have improved a lot in past month. Would like to see more coming up.
This platform is very easy to use with Shopify. They always provide cod amount on time and their customer support is very good. my account manager is very supportive @ Anupama
Dear Customer,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
Team Shiprocket