Reviews (754)

Overall rating
3.7
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 26% of ratings are 1 stars
September 9, 2023

I was facing some issues as a new seller, got a call from Mr. AARAV for shiprocket team he really helped me to solve my issue. Overall a good experience.

Unemplyoed
India
11 months using the app
September 19, 2023

AARAV HAS HELPED ME IN INTEGRATION..HE WAS SUPPORTIVE AND KIND

Pure & Pure Healthcare India
India
11 months using the app
June 30, 2020

Great app as it handles all our shipping concerns.
As having enterprise+ plan, shiprocket has assigned a dedicated relationship manager Mr. Gurjot Singh.

Really helpful guy, always there to resolve any concerns on time.

Thanks.

Empressnails
India
10 months using the app
Shiprocket - Shipping in India replied June 30, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

August 9, 2018

Good services.Its been eight months I am using their services However I have had issues but always been solved timely by the team. I am giving 4 stars because there is always room for betterment.

Dech Barrouci
India
10 months using the app
Edited September 25, 2020

Problem solved on TIME.
Good customer support by Nirvikar Singh. Much Appreciated.
Good work. Thank you

YUZU INDIA | Welcome to our Online Brand Store
India
9 months using the app
Shiprocket - Shipping in India replied July 23, 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

September 20, 2023

It is a wonderful experience with Shiprocket staff (Ms/Mrs Palak). I get timely responses from the support team. Highly recommended ShipRocket. It is the best platform for entrepreneurs looking for growth for their business

STUPID CUPID
India
8 months using the app
February 13, 2020

This platform is very easy to use with Shopify. They always provide cod amount on time and their customer support is very good. my account manager is very supportive @ Anupama

Sunday Deal
India
7 months using the app
Shiprocket - Shipping in India replied February 17, 2020

Dear Customer,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket

Edited May 10, 2019

Innovative and user friendly shipping app for E-commerce. Prices are fair and support is pretty quick now. Have improved a lot in past month. Would like to see more coming up.

EliteShopp
India
7 months using the app
March 4, 2023

Good appp. Helpful for shipping through various shipping partners. Good management for tracking RTO orders as well. Option available to verify all or COD orders also through IVR calling. Overall decent services

The Quin Co
India
6 months using the app
March 13, 2023

good app for easy shipping and easy integration. but I had some bug here and there but it dose the job so it's ok

Cloari
India
6 months using the app